Crypto available for withdrawal FAQ
What does crypto available for withdrawal mean?
Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.
What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal?
Funds unavailable for withdrawal refer to the value of crypto from recent deposits. This portion is unavailable for withdrawal. The unavailability period is based on several risk factors, including unexpected behaviors in account and transaction activities.
Why are my funds on hold?
When you deposit fiat currency and use it to purchase crypto, the purchased crypto may be subject to a temporary protection period. This automated risk check is designed to protect you and OKX from fraudulent activity.The hold may apply to crypto purchased using:
A recent bank transfer
A recently linked card payment
How long is the hold?
The hold period varies depending on your deposit method and amount. To check when your funds will be released, open the OKX app, tap your held balance, and view the Hold Details page. You'll see the exact amount on hold, the reason, and the release date.Once the hold period ends, your funds automatically become available for withdrawal — no action is needed.
How do I check my crypto available for withdrawal and funds unavailable for withdrawal?
You can check the accessible balance for your chosen crypto and funds unavailable for withdrawal on the How much crypto can you withdraw page. Follow these steps to get there:
Step 1: navigate to the withdrawal page of your chosen crypto
Step 2: select See details found under the withdrawal amount input
Step 3: on the Unavailable for withdrawal page, select Learn more about calculations
I want my funds immediately. How does this relate to my crypto available for withdrawal?
Funds unavailable for withdrawal may still be available for bank account withdrawal. You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts.
Note: this function is unavailable in certain regions.
Can the hold be removed early?
The hold is applied automatically by our risk system and cannot be manually removed or shortened by the support team. If you need access to your funds urgently, converting your crypto to local currency and withdrawing to your linked bank account is the recommended alternative.
Will this happen every time I deposit and buy crypto?
The hold is not applied to every transaction. Factors such as your account history, deposit method, and amount can affect whether a hold is triggered and how long it lasts.
Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)?
Yes, you can still buy, sell and trade on our platform at any time.