Where can I find details about cash withdrawal limits, fees, and processing times?
You can easily withdraw cash from your OKX account using our cash withdrawal feature. We offer a variety of local currencies and cash withdrawal methods based on your region. Here's how to access the cash withdrawal feature, once you log in to your OKX account from mobile app or website:
On the app
Select Transfer on the home page
Select the Transfer option
Select Withdraw
Select Withdraw from the pop-up menu
On the web
Go to Assets and select Withdraw
Select Cash
Select Assets and Withdraw from the menu before selecting Cash on the Withdrawal page
Click Select on the withdrawal method
Set your preferred currency before selecting your preferred withdrawal account
How do I access supported currencies and cash withdrawal methods?
To view supported currencies and methods:
Go to the cash withdraw section in your account.
All supported currencies and available cash withdrawal options will be listed based on your region. If your preferred payment method isn't supported or listed, you won’t be able to withdraw cash to your accounts.
Check the supported currencies and available cash withdrawal options on your withdrawal method for app
Check the supported currencies and available cash withdrawal options on your withdrawal method for web
How do I view the processing fees?
Processing fees are charges applied to cover the cost of handling a financial transaction. We aim to keep processing fees low.
If a fee applies, we'll clearly display the fee amount.
Otherwise, you'll see No fee stated.
When selecting a withdrawal method, you'll always see the processing fees.
The fee as displayed on the withdrawal page for app
The fee as displayed on the withdrawal page for web
Examples of fees charged:
Flat fees
A fixed amount charged no matter how big or small your withdrawal is.
Example: If the flat fee is 3 EUR, you’ll always pay 3 EUR whether you withdraw 10 EUR or 1,000 EUR.
Percentage fees
The fee is calculated as a percentage of your withdrawal amount.
Example: If the fee is 2%, and you withdraw 100 EUR, you’ll pay a 2 EUR fee. If you withdraw 500 EUR, the fee would be 10 EUR.
Percentage + flat fees
This type of fee is a combination of both, so you'll pay a percentage of your withdrawal amount plus a fixed flat fee.
Example:
1.5% + 1 EUR fee
If you withdraw 200 EUR:
1.5% of 200 EUR = 3 EUR
Plus 1 EUR flat fee
Total fee = 4 EUR
Actual fees being charged will be displayed on the Preview screen before you submit. This fee amount will always be deducted from your withdrawal amount.
Example: If you withdraw 10 EUR using a method that charges 2 EUR in fees, then 10 EUR will be withdrawn from your OKX account and 8 EUR will be deposited into your bank account.
The fee as reflected on the Preview page
What are withdrawal limits?
Withdrawal limits are the maximum amounts you can withdraw from your OKX account in a single transaction or within a set period (daily, weekly, or monthly). These limits are in place to protect your account and meet regulations. The limits can vary depending on factors like:
The withdrawal method you choose
Your account verification level
When selecting a withdrawal method, you'll find the remaining limit for each one. Select the information (i) icon for more details.
The withdrawal limits as shown on the withdrawal method selection for the app
The withdrawal limits as shown on the withdrawal method selection for the web
Types of limits
Minimum withdrawal limit:
Minimum amount you can withdraw per transaction.
Daily limit:
The maximum amount you can withdraw within a 24-hour period.
Limit resets on a rolling basis, 24 hours after each transaction — not at midnight.
Weekly limit:
The maximum amount you can withdraw over 7 consecutive days.
Limit resets on a rolling basis, 7 days after the transaction that reached the limit.
Monthly limit:
The maximum amount you can withdraw within a 30-day period.
Limit resets on a rolling basis, 30 days after the transaction that reached the limit.
Maximum withdrawals:
The maximum number of withdrawals you can make for a defined period.
Processing time
Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type.
When selecting a withdrawal method, you'll always see the processing time.
The processing time as shown on the withdrawal method selection for the app
The processing time as shown on the withdrawal method selection for the web
For more details about cash deposits and withdrawals, check out: