FAQ
Account management and security
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Dec 18, 202513
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Nov 6, 20256
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Oct 15, 2025183
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Dec 3, 2025163
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Dec 3, 20251,634
- How do I register an account on OKX?Published on May 23, 2024Updated on Nov 20, 202525,110
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202515,282
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Sep 8, 202511,606
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Nov 17, 20254,135
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Nov 17, 20253,958
- What is sub-account?Published on Aug 22, 2023Updated on Sep 8, 20251,762
- How do I change my email?Published on Sep 6, 2023Updated on Nov 17, 20253,860
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20253,936
- How do I change my phone number?Published on Sep 7, 2023Updated on Nov 17, 202513,753
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Oct 9, 202513,276
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