What debit or credit cards can I use? You can use Visa or Mastercard credit and debit cards from most regions except for Singapore and the US. In both Singapore and the US, only debit cards are supported at this time. 2. What are the fees when using debit or credit cards? Fees may vary depending on the country of residence you belong to: Currency Fees EUR 1.99% USD 2.49% SGD 2.49% AUD 1.50% AED 3.00% Note: the fees are subject to change.3.

OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.

What is the OKX Card? The OKX Card is an international debit card (Visa or Mastercard, depending on your region) that lets you pay for purchases and services worldwide. It connects directly to your OKX Pay account, so you can spend your balance seamlessly—without hidden fees or unexpected exchange rate markups. The card is currently issued as a virtual card only. Note: the OKX Card is a virtual card only. We don't issue physical cards.

When the present value of an Applicable Insurance Fund is lower than a. the Average value of the Applicable Insurance Fund in the last 8 hours ("8 Hr Average") minus the greater of i. 30% of the 8 Hr Average; or ii. USD 50,000 (or equivalent) (the result of (a) is the "Volatile Drop Threshold"); 2. When the Applicable Insurance Fund has been fully depleted; 3.

When a trading fee is incurred and paid, OKX will deduct the equivalent amount from your rebate card and credit it to your funding account the next day. Ensure that you have sufficient funds to start trading prior to the fee rebate that will be credited the next day. Check for rebate card and remaining balance here.10. What if the trading fee exceeds my rebate card amount?

Dear Valued Customers, We are pleased to announce that Libra Credit(LBA) is now listed on OKX. Please take note of the following go-live schedule: 1. LBA deposit - 16:00 May 22, 2018 (Hong Kong Time, UTC +8) 2. LBA/OKB spot trading - 16:00 May 23, 2018 (Hong Kong Time, UTC +8) 3. LBA withdrawal - 18:00 May 24, 2018 (Hong Kong Time, UTC +8) 4.

Otherwise, you'll need to contact the receiving platform's customer support to request recovery.Deposits of non-tradable assets If you deposit assets that are not supported for trading or deposits on OKX, the funds may not be credited. Please check whether the deposited asset is tradable and supported on OKX before initiating a deposit.

How to qualify: 1) Set OKX Card as payment: Update your subscription's payment method to your OKX Card. 2) Pay with USDG: Ensure your card payments are settled in USDG. 3) Receive your rebate: Up to 20 USDG credited to OKX Pay on the 1st of the next month. For more details, refer to our Card Terms and Conditions.

We don't recommend accepting payment from a credit/debit card that doesn't belong to the buyer.5. What should I do if I’m scammed in a C2C trade and the other party refuses to refund? During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order.

What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution. We recommend providing any valid document issued within the last 3 months that clearly shows your full name and current residential address.

With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.

The legacy liquidation methodology continues to apply to accounts that are not eligible for the updated two-stage process (see Eligibility For the Two-Stage Process above).What you should do We recommend reviewing the updated Risk Unit Terms set out below which will replace the existing risk unit terms here: Forced Loan Repayment, Credit Line Liquidation and Risk Unit Terms and Conditions, after the update has been rolled out to all users.

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

You can only consult the customer support of the receiving platform or wallet to find out how to recover your assets. You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds.

For more details on what to do during or after a scam, check out this article.