If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?

Payments are even more seamless with our instant messaging (IM) feature. For group chats, you can send crypto using gifts instead.1.

You can use our instant messaging (IM) feature on Pay to send crypto gifts to a group of your friends — quickly, securely, and all within our platform.Step 1: Create a group chat Crypto gifts can only be sent to a group, so you'll need to start by creating a group chat.Here's how: Open the Chat page in Pay. Tap the plus (+) icon at the top right corner. Select New chat, then tap New group.

flow) IM Card allowing them to place a reorder The view from the buyer's side Seller Image proof submitted by buyer IM Card informing seller of buyer intention to recreate order The view on the seller's side If you want to know how you can download a P2P order receipt, visit here.

For buy ads, there's no option to set requirements — merchants can communicate them directly to the seller via IM chat. Select verification requirements Review and publish: carefully review all ad details before you proceed to publish. Once everything checks out, post your ad. Our P2P platform will make it visible in the marketplace with the verification tag.How does the verification process work?

If you've made the payment but the order is canceled after the order expires, you can do the following: Reach out to the seller via IM chat to provide proof of payment and arrange for a refund; or Check if the seller is still advertising Sell ad with the same amount, then raise a new same-value order to the seller. Do provide the seller with your payment proof of the previous order and explain the situation to them and ask for a refund; or Raise a dispute.What should I do if my order fails?

You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.IM If you want to verify whether an IM account belongs to official OKX customer support, please check whether there is a green “Official” badge next to the nickname. If the green badge is present, it is an official customer service account. If not, please stay alert and beware of potential scams.

To respond to our support team, you’ll need to open the ticket details using the unique link provided in the email. Note: If your ticket has been closed, you'll no longer be able to reply to it.

You can also reach out to the project's support team if you need further assistance.

Introduction Reward Rally is a time limited referral program that lets you invite multiple friends to form a team Instead of the usual one-to-one referral program, Reward Rally requires you to form a team, encourage your invitees to complete simple tasks, and fill your progress bar. Once your team reaches 100%, you'll unlock your reward. Rewards can include crypto, trading bonus, or rebate cards, depending on your region.

Our team may find subsequent issues when verifying your transaction and the submitted information. This requires additional clarification, so we need you to submit more materials.6. How will I be notified once the restrictions have been removed? Our team will reach out to you via email and the OKX App. You can check the update in the OKX app by going to P2P Trading > Profile > Account Restriction Dispute.7. Why can I only reach out via email?

For example, if it's privately owned, publicly traded, or has the ultimate beneficial owners.Consult key people from your institution If you're still unsure, try reaching out to the following individuals or departments within your institution: Legal team: Your institution’s legal team should be able to provide guidance on legal matters, including institution classification and compliance issues.

If this occurs, we recommend that you contact the official TRON blockchain support team immediately through relevant channels.How do I contact TRON customer support? You can try contacting the TRON blockchain team via https://tronscan.org/#/, and select Contact Us to submit your inquiry. Note: this link directs you to a third-party platform. Please assess the risks before proceeding.How do I check whether a TRON address has been registered?

In order to provide more trading information, following the end of the call auction, OKX will display the project team's opening price at the commencement of continuous trading as the initial price of the trading chart. The project team's opening price is provided by the token project team usually based on the valuation of the project.

At the same time, OKX Wallet leverages its extensive marketing and promotional resources to help project teams attract more user traffic. For detailed information on Web3 Gaming partnership models, please refer to the content below.OKX Web3 Gaming Overview We've developed partnership frameworks with over 20 game ecosystems like Polygon, BNB, Solana, Avalanche, Arbitrum One, and more.