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What should I do if my withdrawal isn't successful?
When you initiate a withdrawal on our platform and it doesn't arrive, it may be due to various reasons, such as the withdrawal being in progress, the withdrawal being canceled, or the funds being sent to the wrong address. The specific situations are as follows: Awaiting Withdrawal When you request a withdrawal on the platform, it goes through four stages: Withdrawal Request > Pending >...Published on Oct 17, 2024Updated on May 29, 2026271How do I create a successful copy trade order?
Insert the amount per order and the maximum total amount that you would like to follow You can also configure advanced settings to ensure a successful order. They are categorized into four sections: Contract settings: customize your contract type, margin mode and leverage Select either Same as trader to follow the lead trader's contract or Custom to select preferred contracts from the available list in the Selected contracts field.Published on Aug 2, 2023Updated on Jun 5, 2026355Will the assets be received right away after I withdraw from another platform?
Why does the withdrawal platform show a successful withdrawal, but the assets haven’t arrived in my OKX account? When depositing digital assets such as Bitcoin (BTC) to OKX, you may find that the withdrawal platform (or wallet) shows the withdrawal as successful, but the assets have not yet arrived in your OKX account. This may be due to the following reasons: Completing a withdrawal on the withdrawal platform does not mean the deposit will be credited to OKX immediately.Published on Mar 17, 2023Updated on May 29, 202653How do I unlock my deposit when the Travel Rule additional verification is required?
Fill in all the necessary sender's information Under certain circumstances, you're required to select your sender's country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked3. a) ii. If you're buying crypto with a debit or credit card via a third-party channel (for example, Simplex / Banxa / Alchemy Pay etc.)Published on Apr 29, 2024Updated on May 29, 2026206How do I check the withdrawal status on the blockchain?
Take corresponding actions based on the transaction status Transaction Status Description Recommended handling method Success Successfully transferred to the receiving address / Blockchain shows “Success”, but the transactions are not reflected on the receiving platform There may be cases where the withdrawal details were entered incorrectly. Please check the following items: 1. Confirm that the receiving address is correct. 2. Confirm that the deposit and withdrawal networks match. 3.Published on Jun 12, 2025Updated on May 29, 202675How do I use Trading bonus?
After successful activation, the funds of the activated trading bonus voucher will be automatically transferred to your trading account. On the app: enter Assets > Trading account > History On the web: select My Assets > Order Center > Trading account historyHow do I view its balance? If you have multiple Trading bonus vouchers, after successful activation, the balance of trading bonus will show the current cumulative total, for example, total activated trading bonus - consumed trading bonus.Published on Mar 8, 2024Updated on May 29, 20261,246What do I need to do when I change my country of residence?
Upon successful identity verification, your country/region of residence will be updated to your new one.Published on Apr 10, 2025Updated on Jun 4, 2026650What types of partnerships does OKX have?
Drops enables users to discover and engage with top-tier NFT collectible offerings, ensuring the successful launch of NFT collections.2. What are the different types of Drops? We support several activity types to ensure a successful NFT launch: Allowlist/Airdrop Raffle (Subscription): You can complete tasks to qualify for a chance to get an airdrop or be allowlisted for new NFT launches.Published on Jun 18, 2024Updated on May 29, 2026130How do I repay using my collateral?
Another edge case may occur when a repayment is marked as successful, but a very small amount of the borrowed crypto remains unpaid due to trading fees applied during the order. In this case, simply initiate another repayment using collateral to settle the remaining amount. If you're wondering how Flexible Loan works, you can learn more here.Published on Apr 17, 2025Updated on May 29, 202636How do I manually redeem my funds in Arbitrum?
Select Connect to connect your wallet Note: ensure that you've switched the network of your wallet to ARB network Connect your wallet with ARB network Once you have connected your wallet, select Redeem to manually redeem your funds Select redeem to redeem your fund You can check the status of the redemption in the statement generated A successful message will be displayed after you have redeemed your fundsPublished on Sep 11, 2024Updated on May 29, 202650How to withdraw, trade and stake WLD tokens on OKX wallet?
Hold the button to send the token You will receive the Order Successful notification once it's completed. Successful notification of your transactionHow do I trade WLD tokens on OKX Wallet? Follow these tutorials to start trading on OKX Wallet: OKX DEX User Guide (App) OKX DEX User Guide (Web) Make sure you have Op_ETH for gas fees for both trading and staking.Published on Jul 28, 2023Updated on May 29, 2026103How do I manage my BTC collection on OKX Marketplace?
Upon successful verification, your collection will feature a verification badge, assuring buyers. For further details on verifying your collection, you can always refer to this article to find out more about verifying your collection.3. Modifying information of your collection Updating your BTC collection information listed manually on OKX Marketplace is straightforward. Log in to your account, locate your listed collection, make the changes, and save.Published on Jun 7, 2024Updated on May 29, 2026836What is a featured ad on OKX P2P trading?
A featured ad on OKX P2P trading enjoys several advantages, including: Increased exposure: featured ads will be in the number one position on our P2P trading marketplace, ensuring more users will see the listing and increasing the chances of successful trades. Better user segmentation: OKX P2P offers different ways of targeting users based on fiat regions, users' P2P trading experience, and more, allowing your ad to reach the right audience for better results.Published on Jul 21, 2023Updated on May 29, 2026223How do I stake and redeem ETH on EigenLayer?
Enter the amount of ETH to stake Insert your preferred amount of ETH here Confirm your order after reviewing the order details Make your confirmation once the order details are finalized After confirming your order, you'll be redirected to the subscription success page. You may proceed to other matters or view order detailsHow do I redeem ETH on Eigenlayer? Note: the redemption process is subject to the protocol's withdrawal mechanics.Published on Mar 5, 2025Updated on Nov 17, 20256How do I set up TP/SL with the Order line?
Managing risk and securing profits are crucial aspects of successful trading. Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades.Published on Jun 21, 2024Updated on May 29, 2026175