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How do I set up indicators on the chart?
Setting up these indicators on our charts is a straightforward process. Follow this step-by-step guide to enhance your charting experience.How can I create the indicators? Navigate to the Trade option on the main menu and select Spot or Futures based on your preference Once the chart is loaded, locate the Indicators option in the main toolbar and select it to open the list of available indicators Note: each chart type has a different set of indicators.Published on 30 Nov 2024Updated on 10 Sept 202514How do I set up a recurring buy plan?
You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?Published on 23 Jan 2025Updated on 31 Dec 202550How do I turn on and sync multiple charts on a screen?
Additionally, order and position lines are not visible under multiple charts and can only be seen on a single chart layout.Published on 9 Aug 2024Updated on 10 Sept 202530How do I track the cost price of my spot trades?
On the trading screen, select Settings from the top menu Proceed with the selection of Settings from the pop-up menu On the Trading mode screen, select Spot cost price type Select between Average cost price or Cumulative cost price Select from the available options under the Spot cost price type options The cost price will also be reflected on your K-line Chart and the positions menu. Cost price on the K-line chart Cost price on the positions menuPublished on 5 Sept 2024Updated on 31 Mar 202626How do I stay safe from phishing SMS using the name OKX?
These fake messages are not only misleading in content, but also dangerously convincing in appearance, often showing up in the same SMS thread as our real communications. Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening? We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name.Published on 9 May 2025Updated on 4 Mar 2026321Why am I asked to confirm my personal details again?
information: Personal details: name, ID number, and date of birth Address information: address and proof of address (if applicable) Account purpose: how you use your account (for example, salary deposits, payments while traveling, money transfers, savings or others) This information helps us: Verify your identity and secure your account Prevent unauthorized access and financial fraud Maintain compliance with global financial regulations All your personal data is encrypted and securely stored in linePublished on 19 Mar 2025Updated on 15 Oct 2025142How do I protect my account from Trojan horse takeovers?
Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download. Social Media Traps Hackers may impersonate legitimate brands or accounts and distribute malicious links through public posts, comments, or group discussions.Published on 30 May 2025Updated on 5 Feb 202611How do I trade perpetual futures on OKX?
For example, you can set up a limit order of 44,120 USDT and open a long position for “BTCUSDT Perp” with your desired BTC amount. (Optional) Set up the order with TP/SL: before you select Buy (Long) or Sell (Short), you can also select either Take profit or Stop loss. You’ll find more information about these helpful risk management tools here. When using these options, you can enter conditions for taking profit and stopping loss.Published on 25 Mar 2024Updated on 2 Apr 2026129What should I do during or after a scam?
Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information. Ensure that the screenshots are clear and include timestamps and transaction details.Published on 11 Mar 2024Updated on 4 Mar 2026728OKX API FAQ
The rise and fall value of the latest transaction price compared to the opening price of the K-line 24 hours ago/100% of the opening price of the K-line 24 hours ago. The above formula data can be obtained through the market interface here. What's the reason for the error message "51000 Parameter posSide error" when placing an order? You need to check the account mode first; buying and selling mode/opening and closing mode, which can be viewed here to obtain posMode.Published on 20 Sept 2024Updated on 23 Mar 2026133Passkey FAQ
What if I see a pop-up notification saying passkeys aren't supported in my region when logging in? You can proceed by logging in with your password as usual.10. Can Apple devices bind multiple passkeys? Each account can only be bound to one passkey.11. Why don't I see 'Use Passkey' or the authentication pop-up on my iPhone? This is usually caused by an incorrect AutoFill & Passwords configuration.Published on 19 Mar 2025Updated on 4 Mar 2026117How do I use a physical security key to protect my account?
Here's how to set it up: Go to okx.com, open the menu, and select Profile & Settings Navigate to Security Center > Passkey > Add Passkey > Use other equipment or external key Follow the prompts to confirm your PIN and complete the binding process Once set up, your hardware key can be used for secure logins, withdrawals, and other sensitive operations.2.Published on 10 Jan 2025Updated on 12 Feb 202617,844How do I secure my exchange account?
The process of setting up these measures starts at sign-up. If you don’t already have an account, you can visit the sign-up page or follow the instructions below. Learn more about phishing attacks and how you overcome them here.How do I set up security for my account?1. Sign up for a new account on OKX Navigate to our homepage and select Sign up, located in the top right corner.Published on 12 June 2024Updated on 23 Mar 20261,313What's OKX Security Assistant?
One-click uninstall: suitable when there are many risk items and you want to clean them quickly before reviewing.Minimizing or closing the pop-up doesn’t count as handling Minimizing only hides the pop-up temporarily and doesn’t record any handling action. The risk items may still exist and trigger alerts again.Ignore: use with caution After ignoring, the risk item enters the ignore list and usually won’t trigger pop-up alerts. Ignoring equals to the elimination of risk.Published on 15 Jan 2026Updated on 13 Feb 202613Why is my withdrawal taking longer than usual?
Therefore, canceling and resubmitting a withdrawal will not speed up the process. We recommend deciding whether to continue waiting or cancel based on your situation. Thank you for your understanding.Published on 29 Feb 2024Updated on 12 Feb 2026201