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Why is my deposit locked?
Below are some possible reasons that may lead to your asset being locked:1. Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Published on Dec 19, 2023Updated on Apr 24, 2026980How do I trade when my balance is locked by open orders?
The funds allocated to pending orders will be locked and can’t be used to place new trades. You can view and manage your pending orders under Open Orders.How to release locked assets? If your funds are locked by pending orders and you want to trade other cryptocurrencies but don’t have enough available balance, you can release the locked funds before placing a new order. Go to Open Orders, select the order you want to cancel, and click Cancel to release the locked funds.Published on Mar 20, 2023Updated on Jan 30, 2026118How do I add OKX widget on my phone?
Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on Aug 15, 2023Updated on Apr 24, 20265,992Why is my accessible balance lower than my funds unavailable for withdrawal?
This value is locked for withdrawal confirmation. USD value (Crypto asset) Accessible balance 0 Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 2: deposit is confirmed and goes to trade. The BTC deposit can be traded but not withdrawn.Published on May 13, 2024Updated on Apr 3, 2026357What is OKX Wallet Auto-Confirm?
your preferred lock time, then toggle the Auto-Confirm feature on.Published on Sep 25, 2025Updated on Mar 23, 2026499What should I do when my Web3 wallet BTC balance is insufficient?
All balance has been locked. Inspect whether there's a pending transaction, and try again after the transaction has been confirmed. Unlock your UTXOs, but remember that the inscription may be lost during the transfer of BTC. Buy Confirmed UTXO New UTXO which is pending Unlocked UTXO Usual scenario: The trading amount exceeds your balance. Other scenarios: The transaction is pending now, the balance hasn't been updated. All balance has been locked. Reduce the transfer amount or add more BTC.Published on Nov 17, 2023Updated on Nov 17, 2025358How do I enable allowlist? (app)
New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on Aug 14, 2023Updated on Apr 17, 20261,923Travel Rule FAQ
What is the additional information that I will need to provide for deposits locked due to the Travel Rule requirement? When receiving incoming transfers, you should share your Legal name with the originating party and whether you are receiving the transfer from a private wallet or cryptocurrency exchange.3. Will I still be able to receive crypto from transactions without Travel Rule information? Your deposit may be locked till the sender's information is provided.Published on Jul 20, 2023Updated on Feb 5, 2026806How do I find the token unlocks feature?
The token unlocks feature provides a clear and comprehensive timeline of when previously locked or vested tokens become available for trading, transferring, or other uses. Blockchain projects often implement token lock-ups to manage supply, prevent large-scale sell-offs by early investors or team members, and stabilize the market.Published on Mar 4, 2025Updated on Sep 10, 202515Referral Program FAQ
You will receive the reward with a 7-day lock-up period. It cannot be withdrawn or traded during the lock-up period and such reward will be unlocked automatically once the lock-up period ends. You can invite an unlimited number of friends, but you can only claim up to 3 referral rewards per campaign cycle. Your friends will automatically join the platform’s New User Bonus Program.Can my invitees add or change a referral code after registering? No, they can’t.Published on Jan 8, 2025Updated on Apr 28, 202623,840How do I place a TP/SL with Limit Order?
Take Profit (TP): a TP order is designed to automatically buy or sell a position when the market price reaches a specific target, locking in profits. Stop Loss (SL): an SL order is designed to automatically buy or sell a position when the market price falls to a certain level, limiting potential losses.Why should I use TP/SL with Limit Order?Published on May 31, 2024Updated on Feb 12, 2026282How do I stake BTC on Babylon?
Withdrawals may require a lock-up or cooldown period depending on Babylon’s staking cycle. Please review the terms in the subscription window before staking.2. What are the risks of staking BTC on Babylon? As with any staking product, there's a risk of slashing if validators misbehave. Babylon uses a secure model to minimize this, but always stake what you’re comfortable with. Learn more about other trading-related topics here.Published on Jul 5, 2025Updated on Feb 11, 20265What is the New User Full Rebate Program?
Upon rewards claiming, a lock-up period applies before the reward becomes usable. The lock-up duration will be set out on the Program landing page.6. What is the reward validity and lock-up period for the New User Full Rebate Program? Each reward may carry a lock-up period after it is claimed. During this lock-up period, the reward cannot be used for trading or withdrawn. After the lock-up period ends, rewards become active and can be used within their valid usage period.Published on Mar 16, 2026Updated on May 9, 20263What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 9, 20262,897How do I stake and redeem OKSOL crypto?
There are 2 methods to redeem your OKSOL: SOL redemption Spot trading SOL:OKSOL 1:1 Market price Redemption period 3 - 5 days Instant Once you request for redemption, your OKSOL will be locked, and you won’t receive any rewards from then on.Published on Dec 9, 2024Updated on Nov 17, 202516