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How do I activate my Pay?
You can activate Pay by following these steps:How do I activate Pay? Open the app and tap the icon in the top-right corner of the Exchange to access Pay. Select Get started to complete the verification process Activate the Pay account according to the operating instructions: on the Pay page, select Activate Pay, complete the security verification (as shown on the screen), and your Pay account will be activated.Published on May 2, 2025Updated on Apr 10, 20264,946How do I transfer funds in Pay?
Pay any contact 1. Open OKX Pay app, tap the ↑ icon > Select Pay any contact 2. Select the crypto and network > Enter the transfer amount > Next 3. Select the recipient > Pay 4. Complete the verificationTransfer to Exchange 1. Open OKX Pay app, tap the ↑ icon > Select Transfer to Exchange 2. Select the currency and network > Enter the transfer amount > Next 3.Published on Apr 28, 2025Updated on Mar 28, 20262How do I access my rewards on Pay?
How do I earn rewards on Pay? Earning rewards is easy: Activate Pay and complete identity verification Add at least 1 USDG on X Layer to your Pay balance. Hold your stablecoins and earn rewards automatically. Rewards accrue daily and are distributed to your Pay balance after 10:00 AM UTC on every Monday. Any pending rewards will show the day after accrual at 4:00 AM UTC. Once distributed, rewards are credited directly to your USDG balance.3. How are Pay rewards calculated?Published on Apr 28, 2025Updated on Mar 31, 202657How do I add funds into my Pay balance?
The ability to add assets from exchange on Pay is a simple way for users to transfer assets from their exchange account to their pay balance. Users need to set up Pay before they can use add funds from the exchange account function.How do I add my funds into my Pay balance? There are several entry points across Pay mode.Published on Apr 28, 2025Updated on Mar 31, 202674How do I send crypto gifts in IM on Pay?
You can use our instant messaging (IM) feature on Pay to send crypto gifts to a group of your friends — quickly, securely, and all within our platform.Step 1: Create a group chat Crypto gifts can only be sent to a group, so you'll need to start by creating a group chat.Here's how: Open the Chat page in Pay. Tap the plus (+) icon at the top right corner. Select New chat, then tap New group.Published on Apr 28, 2025Updated on Mar 31, 202621Common scam tactics
Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on Feb 6, 20262,639Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on Jun 1, 2023Updated on Mar 16, 20265,577How can I send/accept payments in IM on Pay?
SendStep 1: Start a chat with a friend Open the Message page in Pay Tap the plus (+) icon at the top right corner Select New Message Choose a friend to start a chat with — you can add them by their phone number, or sync your phone contacts to see who's already on OKXStep 2: Send crypto using Pay Once your chat is set up, sending crypto is easy: In the chat, tap the plus (+) icon at the bottom right Select Pay Set the amount and currency you’d like to pay with Tap Pay to complete the transfer YourPublished on Apr 28, 2025Updated on Mar 31, 202640Convert to Pay FAQ
What assets can I convert to using Convert to Pay? You can use the Convert to Pay feature to: Convert assets from any supported networks into USDG, USDT or USDC on XLayer. Auto conversion of USDG, USDT or USDC on X Layer to USDG, USDT or USDC on Ethereum or TRON. This flexibility ensures seamless transactions across multiple networks.3. How much can I convert to pay per day? The Convert to Pay feature has a daily limit, and each supported blockchain network has its own conversion cap.Published on May 23, 2025Updated on Mar 31, 202621Pay account FAQ
Swap assets from multiple supported chains into USDC, USDT, or USDG on X Layer for payments.How can I sync or recover my Pay account? You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android). If the cloud backup isn’t available, you can reach out to our customer support team to recover your passkey (Pay account).How do I set up my Pay account? Setting up your Pay account is simple.Published on Apr 28, 2025Updated on Mar 30, 2026541How can I do futures grid trading?
How much of my total funds are used when a futures grid opens a position? By default, all funds are used to open positions. If you enable Automatically reserve margin, the strategy will reserve part of the funds to help reduce liquidation risk and support stable strategy operation. If this option is disabled, you can manually set the margin amount, but this may increase the risk of liquidation.Published on Mar 20, 2023Updated on Mar 16, 202666How do I trade smart with the right leverage?
Risk of liquidation: When the market goes in an unfavorable direction, high-leverage trades are much more likely to liquidate, which will lead to loss of margin. Accumulated losses: Over the long term, a high leverage can lead to an accumulation of losses, which will affect your long-term performance.How do I decrease my leverage?Published on Aug 8, 2023Updated on Feb 9, 20261,031What's Dual Investment and how do I use its auto-renewal?
Learn more on how you can use Dual Investment here.How does Dual Investment work? Let's say you have BTC or USDT in your portfolio. If you hold USDT, you can buy BTC when its price is low. Or if you hold BTC, you might sell it at a high price for USDT. Here's how to achieve this with Dual Investment: Select your strategy: choose whether you want to buy low or sell high. Choose your target price: select the target price you're comfortable with.Published on Nov 7, 2023Updated on Apr 12, 20261,539How can I protect myself from scammers?
What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.Published on Aug 21, 2023Updated on Mar 3, 202612,105Google Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 202511