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Google Pay – Additional Terms
Service Relationship Google Pay is a service of Google LLC (“Google”). Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules.Published on Aug 8, 2025Updated on Oct 3, 202513How do I download a P2P order receipt?
Select Download option to proceed to the next phase You can also click Download on the order detail page. Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successfulPublished on Dec 17, 2024Updated on Apr 24, 202674How do I download my account statements?
Select download to download the statementI want to download account statements with account information To download your statements with your registered email, full address, and UID, please follow the steps here.Published on Nov 6, 2024Updated on May 5, 202694How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud? If you choose to back up your wallet with iCloud or Google Drive, you'll store your wallet's seed phrase safely in your iCloud, Google Drive or Huawei Cloud. To back up your wallet with iCloud, Google Drive or Huawei Cloud, you need to set a password to protect your seed phrase.Published on Jan 12, 2023Updated on Mar 2, 20269,624How do I link an authenticator app?
For Android devices: Download the app from Google Play (your device must be able to access Google services). It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account?Published on Aug 29, 2023Updated on Apr 16, 202616,289Common issues with authenticator apps
How do I download an authenticator? (Android) You can go to the authenticator linking page and select the small gray text at the bottom labeled Google Authenticator to download it. To link an authenticator, open the OKX app and go to: Home page > select Main Menu at the upper left corner > select Profile & Settings > Security > Authenticator App.3. Why does the email prompt you to unlink when linking a new authenticator?Published on Feb 17, 2025Updated on Feb 3, 202621How do I connect my Keystone Hardware Wallet to OKX Wallet?
OKX app Open the OKX official website, and download the OKX app. You can also search OKX on the App Store or Google Play. OKX Wallet browser extension You can download the extension from Google Chrome Webstore.Published on Nov 8, 2023Updated on Mar 2, 202612,801How do I create/import an OKX wallet?
Getting started on App Go to our website and select Download app. Alternatively, you can also search OKX on the App store or Google play. Select Download app at the top right corner How do I create a new OKX wallet or import an existing OKX wallet? Creating a new OKX wallet or importing an existing OKX wallet is simple and hassle-free.Published on Aug 24, 2023Updated on May 8, 20263,870What should I do if facial recognition fails?
Google services issue If you see a blank page or a “Failed to connect to Google services” message, uninstall the app and reinstall it from the website. Then log in and try again. If the issue continues after trying the steps above, please contact customer support for assistance. If you’re unable to access your account on a new device, go to Contact customer support on the login page after receiving the prompt.6.Published on Oct 11, 2024Updated on May 11, 2026488What is OKX keyless wallet?
Log into iCloud or Google Drive to download Share 3 and initiate the restoration process for your keyless wallet. After restoring with iCloud or Google Drive, all 3 private key shares will be automatically refreshed and generate new ones without affecting your wallet address or assets.5. Is the use of a keyless wallet considered centralized behavior? OKX keyless wallet is a fully decentralized, non-custodial multi-chain wallet. OKX exists as a service provider and has no access to user assets.Published on Aug 1, 2023Updated on Jan 27, 2026211How to fix passkey error 50162 on Android devices
Once this is done, proceed to the next step: deleting the damaged passkey in your Google Password Manager.How do I delete the damaged passkey in my Google Password Manager? Note: Delete the same passkey in Google Password Manager is a very important step. If you skip this step, any new passkey you create may still fail due to the previously corrupted passkey stored in Google. To delete the same passkey in Google Password Manager, please go to the Google Play Store app.Published on Dec 8, 2025Updated on Dec 26, 20252,584How to fix Pay passkey error on Android devices
If the error still appears, continue with Method 2.Method 2: Remove the damaged Pay passkey from Google Password Manager If updating Google Play Services does not resolve the issue, your Pay passkey stored in Google Password Manager may be damaged.How do I delete the damaged Pay passkey in my Google Password Manager? To delete the same Pay passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account.Published on Dec 8, 2025Updated on Apr 17, 202641Disabling cloud sync on your authenticator app
Google Authenticator (iOS & Android): Open Google Authenticator and select the Profile icon in the upper right corner to check if you're logged into a Google account: Not logged in: cloud sync is automatically disabled, and no further action is required. Logged in: cloud sync is enabled by default. Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default.Published on May 12, 2023Updated on Apr 24, 20264,741What's OKX Web3 wallet?
Cloud back up: if you choose to back up with Cloud, your wallet's seed phrase will be securely stored in iCloud, Google Drive, or Huawei Cloud. To back up your wallet using these services, you must set a password to protect your seed phrase. This password will be required when restoring your wallet. Each Apple ID, Google account, or Huawei ID is linked to a single backup password. If you back up another wallet, you'll need to verify the previously set password.Published on Sep 5, 2023Updated on Mar 12, 2026101,728Pay FAQ
Changing devices: If you switch to a new device, as long as your new device (with the same Google or Apple ID) supports passkeys and you sign in with your existing account, you can continue using your passkey normally. This is because passkeys are stored in the cloud (such as Google Password Manager or iCloud Keychain), not on a single device.Switching from Android to iPhone: When using a passkey across different systems, you can complete verification by scanning a QR code.Published on Apr 28, 2025Updated on May 11, 20262,360