All
FAQ
Announcements
Product documents
What's OKX P2P trading reviews feature?
Each order can only have 1 active review. Within this 15-day period, a Taker is only able to edit negative reviews, as editing on positive review is disabled. A Taker can choose to keep the negative rating and only change the comment part of the review. A Maker can submit one reply to a Taker's review, regardless of their review status. The reply is only available within the 15 days after the Taker's review submission date.Published on Jul 17, 2023Updated on Mar 24, 2026129How do I review my trading history?
With our trading history review, you can quickly access and filter your executed orders, analyze performance, and learn from previous decisions—all in one convenient view. Whether you're a day trader or a long-term holder, understanding your trade history helps you make more informed decisions moving forward.Why should I use trading history? Review your past orders: spot unusual trades or fee discrepancies to stay on top of your trading activity.Published on Jun 22, 2025Updated on Apr 6, 202623OKX customer review reward from Sourceforge terms and conditions
OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative. Reviews must adhere to SourceForge's Reviews Guidelines. SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC.Published on Aug 7, 2023Updated on Oct 8, 202587OKX Web3 wallet customer review reward from Sourceforge terms and conditions
OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative. Reviews must adhere to SourceForge's Reviews Guidelines. SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC.Published on Aug 7, 2023Updated on Aug 28, 202555How do I generate AI artwork on OKX marketplace?
This flexibility allows creators to have more control over their earnings, making it an attractive feature for both newcomers and established artists.Steps to generate AI artwork on OKX NFT Marketplace: Open your OKX app, go to Marketplace in your wallet and select Create Select Create to start generating your AI artwork page Select Generate AI artwork to start You can Describe your idea and Choose an art style based on your preferences and select Generate artwork You'll need to review your walletPublished on Nov 13, 2023Updated on Sep 12, 202523What should I do if I select Payment Completed without actually making the payment when buying crypto?
For transfers exceeding 50,000 CNY, please split the payment into multiple transfers to ensure timely receipt. (5) Please do not include any remarks when making payment, such as crypto, BTC, USDT, OKX, order number, release coins or etc. (6) If payment cannot be completed due to reasons not caused by the buyer, please save the payment screenshots or the situation screenshots, cancel the order, and submit an dispute for review. (7) If you are unable to upload payment proof, this may be due to mobilePublished on Mar 17, 2023Updated on Feb 3, 2026126How long does it take to complete my identity verification?
If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on Sep 5, 2023Updated on Apr 6, 20267,026How do I create NFTs?
We will review any NFTs created by you before releasing them, but those purchased from the secondary market don't require review. OKX NFT market currently does not charge any service feesHow do I transfer NFTs? Once an NFT is created, it's permanently stored on the blockchain and can't be deleted.Published on Jun 8, 2023Updated on Mar 4, 20261,408What should I do if I forget to fill in tag/memo?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on Mar 4, 2026110How do I automate grid trading strategies on spot grid crypto trading bot?
Review the order details, ensuring the trailing settings are correctly set. Once you're satisfied, select Confirm to finalize and execute the order Confirm your order to carry out complete implementationPublished on Feb 29, 2024Updated on Jan 30, 20261,780What's Spot DCA (Martingale) bot and how to use it?
AI strategy: use the parameters recommended by backtested strategy (These parameters are based on a weekly backtest of this pair). Lead bots: copy lead traders' winning bots on the Marketplace in one-click.What are the DCA trading parameters? Price steps: percentage difference between two consecutive safety orders, denominated in quote currency.Published on Nov 13, 2024Updated on Feb 9, 202630How do I complete additional verification?
Note: after you complete the submission, the review will be completed within 24 hours. During this period, kindly pay attention to notifications in your user center.III. Additional certification FAQsQ: Why is additional verification required for my account? OKX periodically reviews accounts to meet compliance and legal requirements.Published on Nov 18, 2024Updated on Feb 23, 2026200How do I handle account restrictions on OKX?
Additionally, to ensure the accuracy and fairness of the review outcomes, we will conduct a comprehensive review of the relevant account information. The review progress will depend on the actual situation. If you have further questions, please contact customer support for updates on your account's review status. 4.Published on Mar 17, 2023Updated on Apr 23, 2026868How do I stake and redeem ETH on EigenLayer?
APRs are hypothetical and for illustration purposes only and actual stake rates may substantially differ. Enter the amount of ETH to stake Insert your preferred amount of ETH here Confirm your order after reviewing the order details Make your confirmation once the order details are finalized After confirming your order, you'll be redirected to the subscription success page. You may proceed to other matters or view order detailsHow do I redeem ETH on Eigenlayer?Published on Mar 5, 2025Updated on Nov 17, 20256How do I manage my P2P settings?
If you have any questions, start with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 22, 2023Updated on Mar 17, 20262,530