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How can you protect yourself from a phishing attack?
Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.Published on Aug 17, 2023Updated on May 29, 20263,766How can I reduce trading fees?
To help you trade more efficiently, OKX offers several ways to reduce trading fees. Below are some effective options:Increase your assets or trading volume If you're a high-frequency trader or an institutional user, you may qualify for VIP status by meeting certain asset or trading volume requirements.Published on May 19, 2025Updated on May 29, 202670How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on May 29, 202658How can I send/accept payments in IM on Pay?
Pay lets you send crypto to friends quickly, securely, and with zero fees, all on our X Layer network. Payments are even more seamless with our instant messaging (IM) feature. For group chats, you can send crypto using gifts instead.1.Published on Apr 28, 2025Updated on May 29, 202643How can I get my project listed on OKX?
Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview? Provide a clear and concise overview of your project.Published on Apr 16, 2026Updated on May 29, 20262How can I protect myself from scammers?
Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash. Always check the email address to make sure the domain matches with the service domain. Raise a dispute if the domains don't match. Be cautious of 'partial payment or amount manipulation' scams.Published on Aug 21, 2023Updated on Mar 3, 202612,255How can the OKX NFT Marketplace keep your NFT investments secured?
This is where the OKX NFT Marketplace shines, setting new standards for NFT security to ensure that your digital assets are in safe hands.Verified listings for peace of mind One of the primary ways OKX ensures the safety and security of its users is through verified listings. In an environment where anyone can mint an NFT and list it for sale, distinguishing genuine, valuable assets from countless imitations and fraudulent listings can be a daunting task.Published on Nov 10, 2023Updated on May 29, 202620How can I quickly top up my OKX Wallet gas fee from the OKX Exchange?
If you don't have enough of the required token in your wallet, you can top it up directly from your OKX Exchange account.On the app Open your OKX app > Switch to Web3 Select Send > choose your crypto and network > enter or select the receiving address Select Fill up [crypto] (e.g., Fill up TRX) Select Transfer from Exchange and Next Enter the amount and confirm Once the top-up is completed, you can continue sending your assets Note: Each crypto has a minimum withdrawal amount.Published on May 21, 2025Updated on May 29, 2026219How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135What should I do if I select Payment Completed without actually making the payment when buying crypto?
This behavior is considered malicious payment and may result in partial account restrictions. (3) Payments must be made using your own identity (real-name) accounts, such as your personal bank account, Alipay, or WeChat Pay account. (4) Use real-time payment methods (e.g., Alipay-to-Alipay, WeChat Wallet-to-Wallet, real-time bank transfers).Published on Mar 17, 2023Updated on May 29, 2026126How to get started with Savings Starter?
Savings Starter aims to help new users get started with our Earn product. You can earn up to 30% APR for 3 days when you subscribe to this product.Rules Savings Starter is only available for eligible first-time Earn users who have completed their identity verification through their master OKX account. You can only subscribe once to a Savings Starter product. You can redeem your crypto from Savings Starter at any time.Published on Sep 5, 2023Updated on Feb 9, 20262,421How to add a payment method to OKX P2P trading?
Knowing how to add your payment method will smoothen your P2P trading process. Learn how you can add your payment method below.Published on Aug 22, 2023Updated on May 29, 20261,936What's P2P marketplace vouchers?
No worries — your voucher will be returned to you automatically. You can reapply it to any other eligible ad, provided it has not yet expired.Published on Apr 15, 2026Updated on May 29, 20263How do I raise a dispute when using P2P trading?
If you still haven't gotten a reply, you can get help from customer support by raising a dispute. Here's how you can get help: Select the order you want to follow up with Select Need Help? Select the issue you are facing Follow the instructions on-screen to upload payment proof so that our customer support can review and process your disputeWhat happens if I accidentally release crypto without receiving the payment? We're sorry to hear that!Published on Aug 22, 2023Updated on Jun 3, 20263,599How do I reorder after the P2P payment timeout?
If your order as a taker buyer was canceled due to a payment timeout, reordering is straightforward. Here's how you can reorder quickly and securely, ensuring a smooth trading experience on our platform. For Taker buyer: select the Need Help? option on the order details page Proceed to select Need Help For Maker buyer: the new reorder flow isn't available. You can submit a dispute via the Raise a dispute button on the order details page to get customer support help.Published on Dec 17, 2024Updated on May 29, 202677