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Convert to Pay FAQ
If you converted non-Pay assets to Pay assets, you'll notice a decrease in your Convertible category and an increase in your Pay ready category. The changes will be reflected in a couple of minutes, ensuring your balances are updated in real-time. Learn more about other parts of Pay here.Published on May 23, 2025Updated on Mar 31, 202621Pay account FAQ
There is a quick onboarding process within Pay, you can set it up by generating a passkey on your device — it's quick and secure. If you want to learn more about Pay, visit here.Published on Apr 28, 2025Updated on Mar 30, 2026538Google Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 202511Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on Aug 8, 2025Updated on Oct 3, 202510How do I activate my Pay?
You can activate Pay by following these steps:How do I activate Pay?Published on May 2, 2025Updated on Mar 31, 20264,940How do I transfer funds in Pay?
Pay any contact 1. Open OKX Pay app, tap the ↑ icon > Select Pay any contact 2. Select the crypto and network > Enter the transfer amount > Next 3. Select the recipient > Pay 4. Complete the verificationTransfer to Exchange 1. Open OKX Pay app, tap the ↑ icon > Select Transfer to Exchange 2. Select the currency and network > Enter the transfer amount > Next 3.Published on Apr 28, 2025Updated on Mar 28, 20262How do I access my rewards on Pay?
Pay Rewards is a loyalty program that allows eligible users to earn rewards on USDG on X Layer in Pay. The program is funded by us and is designed to incentivize holding stablecoins in Pay. Your funds remain in your Pay balance. Note that rewards may be changed or discontinued at any time.How can I access the Rewards section?Published on Apr 28, 2025Updated on Mar 31, 202657Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on Jun 1, 2023Updated on Mar 16, 20265,572How do I add funds into my Pay balance?
The ability to add assets from exchange on Pay is a simple way for users to transfer assets from their exchange account to their pay balance. Users need to set up Pay before they can use add funds from the exchange account function.How do I add my funds into my Pay balance? There are several entry points across Pay mode.Published on Apr 28, 2025Updated on Mar 31, 202673How can I send/accept payments in IM on Pay?
SendStep 1: Start a chat with a friend Open the Message page in Pay Tap the plus (+) icon at the top right corner Select New Message Choose a friend to start a chat with — you can add them by their phone number, or sync your phone contacts to see who's already on OKXStep 2: Send crypto using Pay Once your chat is set up, sending crypto is easy: In the chat, tap the plus (+) icon at the bottom right Select Pay Set the amount and currency you’d like to pay with Tap Pay to complete the transfer YourPublished on Apr 28, 2025Updated on Mar 31, 202639How do I send crypto gifts in IM on Pay?
Learn more about Pay here, the new way to send crypto.Published on Apr 28, 2025Updated on Mar 31, 202621How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on Dec 8, 2025Updated on Dec 26, 20251,700What's Options trading?
Comparisons Options trading Futures trading Rights and obligations The buyer has the right, but not the obligation, to buy or sell the underlying asset after paying the premium. The seller has the obligation if the buyer choses to exercise. Both the buyer and the seller are obliged to settle a futures contract. Margin requirements The option contract seller has to pay a margin. The buyer only pays a premium, but no margin*.Published on Nov 19, 2024Updated on Apr 2, 202611Perpetual Futures Funding Fee FAQ
Funding fees are exchanged directly between users holding positions: When the funding rate is positive, long position holders pay funding fees to short position holders. When the funding rate is negative, short position holders pay funding fees to long position holders. When the funding rate is 0.00%, no funding fee is settled between either party.What is perpetual futures funding fee?Published on Sep 28, 2023Updated on Apr 2, 2026189OKX NFT FAQ
Depending on what NFTs and where you are buying or selling, you may need to pay royalty, platform service fee, and Gas fee. Royalty: Buying or selling an NFT may involve paying a royalty to the creator. Although OKX doesn't charge any service fees, other platforms may charge you some money for buying or listing. Service fee: OKX NFT Marketplace doesn't charge any service fees.Published on Jan 5, 2023Updated on Jan 27, 2026543