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Address type upgrade FAQ
Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.Published on Aug 26, 2025Updated on Dec 30, 2025859Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Published on Jan 29, 2025Updated on Sep 27, 202546How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on Nov 5, 2024Updated on Sep 10, 202513What types of partnerships does OKX have?
What are the different types of Drops? We support several activity types to ensure a successful NFT launch: Allowlist/Airdrop Raffle (Subscription): You can complete tasks to qualify for a chance to get an airdrop or be allowlisted for new NFT launches. Tasks include: on-chain tasks such as wallet assets/transaction verification off-chain tasks such as social media interaction verification Launchpad Mint: Users can mint NFTs from your project launch directly on Drops.Published on Jun 18, 2024Updated on Feb 9, 2026129How do I trade with different order types?
Trading with these advanced order types can significantly enhance your trading strategy. Whether you're aiming for quick execution with market orders or precise control with limit orders and advanced conditions, understanding these options helps you trade with confidence and efficiency. Here’s a comprehensive guide to utilizing these order types, whether you’re a beginner or an advanced investor.Published on Jun 18, 2024Updated on Apr 6, 2026389How do I determine my company type and understand which documents I need to prepare?
Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 2026145How do I kickstart my journey with DApps?
DApps have long been hosted on websites and programs disconnected from one another, and it can be a bumpy journey to access them. There's a crying need for a once-and-for-all gateway to help users jumpstart immediately. To fill in this gap, we've integrated popular DApps for an accessible and inclusive user experience, users can search and enjoy DApps on our platform.On the app Open your OKX app, go to Homepage and select Wallet Note: for the new user, refer here to create your own OKX Wallet.Published on Oct 20, 2022Updated on May 6, 2026123Exploring OKX NFT marketplace: your gateway to exclusive collections
OKX is a leading NFT platform with exclusive collections and the ability to trade NFTs from other major marketplaces, including Blur, OpenSea, MagicEden, and LooksRare.Unlocking the World of NFTs One of the most enticing aspects of the OKX NFT Marketplace is the sheer variety of NFT collections it hosts. Here, users can find art, music, virtual goods, and more made by famous artists from around the world.Published on Dec 28, 2023Updated on Sep 12, 2025518Why did my identity verification fail?
Unsupported ID type, ID issued has expired.) Issue Description: The system detects that your full name or date of birth in your profile is incorrect, missing, or unreadable. The uploaded document does not contain a photo of your face, or the face photo is unclear. The uploaded passport does not contain your signature. Certain countries require a new passport for entry; old or expired passports are not accepted.Published on Sep 5, 2023Updated on May 12, 202611,564How do I set a price alert?
Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on Apr 30, 2024Updated on Apr 15, 2026261How do I track my assets when trading in Spot and Futures mode?
After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list. Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously.Published on Oct 23, 2024Updated on Feb 12, 202619How do I check the status of my returned withdrawal?
It should clearly include: Withdrawal TXID from OKX Refund TXID from the external platform Token type Token amount Deposit address (with tag/memo, if needed) Show the deposit address for the specific token type on the external platform. This is required if the withdrawal was returned due to a wrong or missing tag/memo. Important things to note: Record the video using a separate device (screen recordings are not accepted). The conversation must be with human support on the external platform.Published on Oct 30, 2023Updated on Feb 9, 2026291How do I turn on the order sharing feature?
Instead of manually typing out order details, you can quickly share all the parameters through a simple link, making the process seamless and efficient.Published on Jan 14, 2025Updated on Mar 31, 202610How do I find the Marketcap feature?
On the app Head over to the trading chart on the trading page Select Mcap from the chart type option Select Mcap from the list of chart typesOn the web Navigate to the trading chart on the Trading page Select Market cap to view the trends Select Market cap from the list of trading chart types If you want learn more on how you can change the chart trading layout, visit here.Published on Feb 27, 2025Updated on Sep 10, 20256Beneficial Ownership FAQ
Learn more about the types of institutions that are supported by us here.Published on Oct 10, 2024Updated on Dec 1, 20256