Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Aug 8, 20256,918
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,335
How do I create passkeys? (app)
Updated on Jul 22, 20259,720
How do I use a physical security key to protect my account?
Updated on May 8, 20259,666
What are Source of Funds (SoF) and Source of Wealth (SoW)?
Updated on Jul 17, 2025418
Getting started
A beginner's guide to identity verification
Updated on Jul 30, 20256,165
How do I link an authenticator app?
Updated on Aug 20, 202514,221
Why hasn't my deposit been credited?
Updated on Aug 22, 202512,740
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,335
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,306
FAQ
View more