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How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on Jan 10, 2025Updated on May 29, 2026FAQ19,671How do I safeguard my Web3 wallet from fraudsters?
Fraudsters exploit the "greedy for a bargain" mentality and entice users to buy fuel or gift cards at low prices. They may also use captcha platforms for recharging. When users click the provided link, fraudsters can invoke code to maliciously alter permissions, obtain user password signatures, and thus gain control over the wallet address.Published on Dec 13, 2023Updated on May 29, 2026FAQ1,037Flywheel
The Flywheel is a strategy based on dual-investment financial products to automatically buy-low, sell-high by earning interest and price appreciation. Arbitrage Loop: Utilizing the buy-low and sell-high directions based on dual-currency financial products for circular investment arbitrage.Published on Feb 11, 2025Updated on May 29, 2026Product documentationHow do I create passkeys? (web)
Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on yourPublished on Jan 19, 2025Updated on May 29, 2026FAQ2How do I start onboarding as an institutional user?
If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel. This helps ensure document clarity and completeness for compliance review.I have additional questions about corporate verification For further inquiries related to corporate verification, please contact us via OKX Assistant.Published on Oct 10, 2024Updated on May 29, 2026FAQ56What can I do if my device is running in an unsafe environment?
A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation. Your account may be automatically logged out because the browser environment has changed. We recommend switching to a different browser and trying to log in again.Published on Jan 19, 2023Updated on May 29, 2026FAQ301How to withdraw, trade and stake WLD tokens on OKX wallet?
Head to the physical imaging device called the Orb to get the World ID Orb-verified. Orb Operators, a network of independent local businesses, operate most Orbs. The Orb uses multispectral sensors to verify the authenticity and uniqueness of each individual, and issues an Orb-verified World ID.Published on Jul 28, 2023Updated on May 29, 2026FAQ103Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Total balance verification: firstly, we verify the low-degree proof generated in number 5. Then further open verification is performed on the sampled data generated in number 4. First to verify that the data is consistent with the polynomial commitment and second to verify that the data satisfies the constraints constructed in number 1. Finally, the combination coefficients of the low-degree test polynomial are verified.Published on May 10, 2023Updated on Sep 8, 2025FAQ182OKX to list EDGE/USDT (edgeX) for spot trading
Project introduction edgeX is a high-performance decentralized exchange (DEX) that delivers fast, secure, low-slippage, and low-fee perpetual futures and spot trading.Published on May 6, 2026Updated on May 29, 2026AnnouncementsHow do I add funds from portfolio to my Pay balance?
If your Pay balance is low, you can top it up anytime from your portfolio. Follow the steps below to complete the process: Go to Simple mode and select Pay from the main menu Select + Add to add funds from portfolio Enter the amount you want to add to your Pay balanceHow do I transfer funds from my Pay balance to portfolio? Select the arrow icon on the Pay page and select Transfer to portfolio from the menu, before following the steps on the page.What chains are supported?Published on Feb 11, 2026Updated on May 29, 2026FAQHow do I automate grid trading strategies on futures grid trading bot?
By automatically buying low and selling high, users can make money from the difference in prices in rapidly moving markets. The trading bot’s futures grid mode creates a grid of price levels at which to trade. You can either set these yourself or use our backtested AI strategy. When the price moves up, the bot executes orders based on your chosen strategy. If you've selected a long position, the bot will aim to buy and profit from further price increases.Published on Jun 13, 2024Updated on May 29, 2026FAQ37How do I earn USDG?
USDG rewards on OKX give users a simple, low-effort way to earn from their holdings. USDG starts working for you the moment you hold it in your account.How do I get USDG on OKX? There are several easy ways to acquire USDG: Buy USDG with zero trading fees – Trade directly on our spot markets. For example, USDG/USDT. Trade for USDG on our spot market Convert your stablecoins – Instantly swap USDT, USDC, or other supported stablecoins into USDG with no hassle.Published on Aug 29, 2025Updated on May 29, 2026FAQ40Pay wallet auto top-up FAQ
You can also enter the page through the low balance alert on the Pay page as well Auto top-up on the Balance details page of Pay Low balance alert banner on Pay page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Auto top-up page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Details of your auto top-up on the confirmation page Once all good, proceedPublished on May 14, 2026Updated on Jun 5, 2026FAQ4How do I track my assets when trading in Spot and Futures mode?
The type of list display can be selected according to the requirementsHow do I hide assets with low balance? The filtering options have also been optimized for a more efficient user experience. Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large?Published on Oct 23, 2024Updated on May 29, 2026FAQ20What's OKX Convert?
The minimum limit is close to 0, allowing you to convert any small balance at a low threshold. The maximum limit depends on the specific crypto. You can insert an amount and select Convert for a preview.Published on Sep 27, 2023Updated on May 29, 2026FAQ2,163