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What is the New User Full Rebate Program?
To receive rewards, you must complete a First Qualifying Trade that meets all of the following conditions: Trade Type: The campaign landing page will specify the eligible trading assets, e.g. spot, perpetual futures etc. Eligible trade types may vary by region and channel. Single Trade Requirement: The qualifying trade must be a single trade that meets or exceeds the minimum trade amount as specified on the Program landing page.Published on Mar 16, 2026Updated on May 13, 2026FAQ3Where do I find limits, fees and processing time details for cash deposit?
Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select US Dollar Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home pagePublished on Apr 14, 2026Updated on Apr 17, 2026FAQHow do I use a physical security key to protect my account?
If you'd like to learn how to set up and use your physical security key after purchase, please refer to the official website of the retailer or manufacturer for detailed instructions.Published on Jan 10, 2025Updated on Feb 12, 2026FAQ18,952What onboarding information is required for a privately owned company?
These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ281How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on Nov 17, 2025FAQ3How to stake and redeem ETH with EigenLayer?
You can check your order details to see how long it'll take for your crypto to land back in your portfolio.Published on Jul 14, 2025Updated on Nov 17, 2025FAQ2How do I get started with On-chain Earn?
You can check your order details to see how long it'll take for your crypto to land back in your portfolio.Published on Jul 14, 2025Updated on Apr 30, 2026FAQ6How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page and select New .What's the Ranking page and how can I use it to discover new tokens? The page offers a comprehensive overview of the latest tokens available for trading.Published on Aug 9, 2024Updated on May 6, 2026FAQ55Where do I find limits, fees and processing time details for cash withdrawal?
Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:On the app Select Transfer on the home page Select the Transfer option Select Withdraw Select Withdraw from the pop-up menuOn the web Go to Assets and select Withdraw Select US Dollar Select Assets and Withdraw from the menu before selecting US Dollar on the Withdrawal page Click Select on the withdrawal method Select your type of withdrawalHow do I access supported currencies and cash withdrawalPublished on Apr 14, 2026Updated on Apr 14, 2026FAQHow do I automate grid trading strategies on futures grid trading bot?
To access the futures grid trading bot, navigate to the home page and select Trade In the app’s Trade section, select the trading pair at the top of the screen Kickstart your futures trading bot automation journey by selecting Trade From the options available, select Trading bots to access the list of bots available Select Trading bots Next, select Grid bots Find Spot Grid option at Trading bots > Grid bots Then, select Futures grid Futures grid is available as one of Grid bots' options Select thePublished on Jun 13, 2024Updated on Sep 10, 2025FAQ36How do I buy crypto with debit cards?
After completing your buy order, you will see a debit authorisation on your card and you will receive your crypto in your assets You can select Review details to view your order history or select Back to home to your homepageFAQ1. What cards can I use? You can use Visa or Mastercard cards. At this time, we only support debit cards in the US.2. What are the fees? Fees may vary depending on the country of residence you belong to. Currency Fees USD 2.49%3. How do I verify my US debit card?Published on Sep 13, 2024Updated on Feb 19, 2026FAQ7What is DEX Boost and how do I participate?
If your trade involves Boost coins, an additional multiplier will be applied.For example, a coin labeled ×1.2 multiplies your trading amount by 0.85 and then by 1.2.This calculation method helps standardize trading activity and reduce artificial volume inflation.Why is my Exchange balance different from what I see on the Home page? The balance used for Boost calculations excludes assets held in your DEX wallet.Published on Dec 13, 2025Updated on Jan 29, 2026FAQ1How do I add OKX widget on my phone?
You may choose to add the widget on any home screen page or on the widget page (Swipe right from homescreen, it requires you to unlock the phone to perform the add action). Your device needs to be on iOS 14 or above. Long press on homescreen > Select Edit > Add Widget Search OKX Select the preferred widget type and select Add Widget OKX widget is ready to be added at the Add Widget button Drag and drop the widget to the desired position, then select DoneHow do I add lock screen widget?Published on Aug 15, 2023Updated on Apr 24, 2026FAQ6,005General X Drops Campaign Terms and Conditions
Campaign Enrollment: Users must log in to their OKX account, visit the "X Drops Club" landing page, and click the "Join" button on the relevant campaign individually to enroll. Asset Threshold: Users must maintain a minimum balance of eligible crypto assets totalling at least $10,000 USD in value ("Crypto Balance") on each day of the campaign. See Section 3.2 for eligible crypto assets.Published on Feb 12, 2026Updated on Mar 3, 2026FAQ3.1M+ $SENT X Drops campaign terms and conditions
Campaign Enrollment: Users must log in to their OKX account, visit the "X Drops Club" landing page, and click the "Join" button on the relevant campaign individually to enroll. Asset Threshold: Users must maintain a minimum balance of eligible crypto assets totalling at least $1,000 USD in value ("Crypto Balance") on each day of the campaign. See Section 3.2 for eligible crypto assets.Published on Feb 4, 2026Updated on Feb 5, 2026FAQ