You can either manually set the correct time or enable automatic synchronization so that your device matches internet time. If the problem still occurs, contact customer support promptly.What should I do if my account is automatically logged out on the PC while using a virtual machine? A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation.

What should I do if I encounter errors during an ACH purchase? If you experience any issues, contact our customer support and provide screenshots to help us assist you faster.5. How can I check my remaining ACH purchase limits? Select the information icon next to your selected payment method to view your remaining ACH purchase limits. If you're wondering how you can buy crypto with debit or credit card, visit here.

You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.

Use the "Buy" button: only Simple Buys count. Purchases made using "Spot" or "Convert" features aren't eligible. Amount matters: each purchase must be a single transaction of $100 or more. Complete on mobile: you must use the mobile app for your trades to count.Which key dates should I keep in mind? Sign up by: you must enroll in the campaign by February 16, 2026. Complete by: all 5 buys must be completed by February 20, 2026.What happens if I miss a day?

You can refer to the instructions in the official Apple support documentation here to add your Visa or Mastercard to Apple Wallet.2. Why can’t I use Apple Pay to buy crypto? Apple Pay is only available on iPhones and other Apple devices, and it's currently limited to verified US users. If you're using an unsupported device or haven't completed identity verification, Apple Pay won’t be shown as a payment option.3. What payment methods can I use with Apple Pay?

What payment methods can I use with Google Pay? You can use a US-issued Visa or Mastercard debit card. Note: card issuers may decline certain transactions at their discretion.4. Can I withdraw funds directly to Google Pay or other digital wallets? No, withdrawals to digital wallets like Apple Pay or Google Pay aren't supported. You can withdraw funds to your linked bank account instead.5. Why am I unable to withdraw crypto purchased using Google Pay?

After the order is completed, where can I view the crypto I purchased? After purchasing crypto with your card, go to the My assets to view your assets.9. Where can I view purchases I've made? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio page

Note: You're not allowed to perform withdrawals within 24 hours after you've changed your phone number You can change or reset your phone number, but you can't remove it.

What should I do if I’m scammed in a C2C trade and the other party refuses to refund? During a P2P trade, if you encounter a dispute such as limited buying attempts, the other party not releasing tokens or the other party paid using a non-verified account etc, you can submit an appeal for the order. Within 72 hours of order creation, please tap the self-service appeal link, select the relevant order, and upload supporting evidence such as payment screenshots.

How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history. Once you create a recurring plan, we'll execute your orders on your set schedule, and each order will appear separately in your transaction history.5. What if I don't have enough balance for my next recurring buy order?

Where can I view purchases that I've made in the past with my cash balance? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type

These bots offer various advantages that can enhance trading strategies and potentially increase portfolio growth. For more details, visit here.What are recurring buy trading bot? We offer a variety of automated trading functions as part of our trading bot, including recurring buy. It allows you to automate regular purchases for up to 20 different digital currencies, select the time, frequency, amount, and relative percentage asset allocation of the purchases.How do I set up recurring buys?

Follow this guide to enhance the security of your OKX app and device:Scenario 1: I have downloaded the unofficial clientWhat are the risk indicators? The app interface appears distorted or has functional abnormalities. You cannot update the app through official channels. The app frequently requests unnecessary permissions (e.g., access to contacts, SMS).How do I obtain the official OKX Client?

You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?

To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?