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How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on Jan 14, 2025Updated on Mar 31, 20268How do I turn on the quick order feature?
Move the Plus button effortlessly on the trading pageHow do I turn on quick orders? Select Display Enable quick order by ticking the Quick order option Activate the Floating window and/or Plus button by toggling the function on Switch on both of the options available under the Quick order option Find out how you can effortlessly execute your trade precisely here.Published on Oct 23, 2024Updated on Sep 10, 202516How do I turn on and sync multiple charts on a screen?
Traders on our platform currently lack available settings under the multiple charts view. Unlike TradingView, which includes settings such as symbol, interval, crosshair, and time and date range synchronization, the multiple charts on our platform currently operate independently without synchronization. Additionally, order and position lines are not visible under multiple charts and can only be...Published on Aug 9, 2024Updated on Sep 10, 202530How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on Sep 10, 202512How do I reset my Two-factor authentication (2FA)?
and you'll be prompted to download the OKX app to proceed Select authentication method unavailable to reset your authentication Note: If you just wish to turn it off, find the Phone authentication / Authenticator app in the Security center, and select Turn off You may need to provide your ID document and complete facial recognition for verification purposesI can't log in to my accountOn the app If you enable two-factor authentication and login into your account as usual, the system will trigger two-factorPublished on Sep 15, 2023Updated on Oct 15, 202527How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
This automated trading tool transforms the traditional method of accumulating BTC. Both a strategy and a philosophy, by integrating trading bots into the hoarding process, we're able to compound the value of the hoarded tokens accumulated through arbitrage, and enjoy the gains when both coins rise in value over time.How does the ETH/BTC Bot work? The ETH/BTC Bot operates by leveraging the constant oscillation of the ETH/BTC exchange rate.Published on Mar 6, 2024Updated on Sep 10, 202527How do I navigate to and customize notification settings?
Turn promotional notifications on/off if you’d rather not receive marketing updates. Customize price alerts by selecting the assets you want to track.Published on Oct 8, 2025Updated on Nov 6, 202517Passkey FAQ
Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling.Published on Mar 19, 2025Updated on Mar 4, 2026121How do I enable allowlist? (app)
After turning off Whitelist Mode: Manual input of new addresses is allowed again. Whitelist vs. No-Verification Address: These settings are independent and do not affect each other. New Address Withdrawal Lock: If New Address Lock is enabled, newly added whitelist addresses cannot be used for withdrawals for 24 hours, adding extra security.Published on Aug 14, 2023Updated on Apr 17, 20261,914How do I track my assets when trading in Spot and Futures mode?
Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large? After the merger, the total of both positions and assets will be calculated, which may result in a larger figure than before.Why are my assets more than before on the trading page?Published on Oct 23, 2024Updated on Feb 12, 202619How do I add OKX widget on my phone?
Market Tracker Open OKX app Select any trading pair from homescreen to enter the chart page Select More at bottom right corner Select Market Tracker Turn on Floating Window toggle Select Add to add the trading pair(s) you would like to track. You should be able to see an OKX widget on the screen edge. You might be prompted to authorize permission to Display over other apps, allow it to continue.Published on Aug 15, 2023Updated on Apr 21, 20265,936How do I discover new tokens?
Turn on push notifications to stay informed about the exciting new token listings by heading to the OKX App > Menu > Account settings > Preferences > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!Published on Aug 9, 2024Updated on Apr 22, 202655How do I explore new tokens?
Turn on push notifications to stay informed about the exciting new token listings by heading to the Menu > User Center > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!Published on Aug 9, 2024Updated on Nov 17, 2025How do I reset Two-factor authentication (2FA)?
Two-factor authentication can't be turned off. If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on Sep 15, 2023Updated on Apr 16, 20266,211How do I protect my account from Trojan horse takeovers?
If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting. If you receive any one-time password (OTP) codes via SMS, don't enter them. Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account.Published on May 30, 2025Updated on Feb 5, 202612