When you place simple buy, sell, or convert orders, we include a spread in the quoted price. This spread is also factored into the discount rate when converting from one cryptocurrency to another. The price includes a maximum percentage spread based on the instrument, as shown in the table below: Asset Spread All pairs 1.00%* *Buy, sell, and convert spreads may vary across different markets and regions.

Why am I not seeing the ACH payment method for buying crypto? This option is only available to verified users located in eligible U.S. states. Please check your verification status and residency eligibility.2. How long does it take to receive my crypto after using ACH? Crypto is typically available instantly for trading, though withdrawals may be temporarily restricted during a brief holding period.3. Are there any fees for buying crypto via ACH?

To close the outstanding positioning in your account, please follow the prompts on the App or web page.Close all at market price Based on your own needs, you may choose to close all positions at market price by selecting the Close All at Market Price button above your position and selecting Confirm / Cancel as prompted on the page.On the App Select the position > Positioning and Assets Go to Positions & Assets and select Close all Select Close All at Market Price > Confirm to close all positions

They’ll be available to trade or withdraw after 60 days.I opted-in and made a purchase, but I still don't have my rewards. What should I do? If you have opted in and made an eligible purchase but still haven't received your reward, please reach out to our OK Assistant for help. Learn more about the terms and conditions of this campaign here.

You can now use Apple Pay to buy crypto instantly on our platform—directly from your iPhone or other supported Apple devices. This feature is currently available only to United States (US) residents who have completed account verification. Please note that access also depends on the device supported by Apple Pay, and may differ from your verified country of residence with us. Apple Pay isn't supported on web or Android devices at this time.How do I buy crypto with Apple Pay?

You can now buy crypto on our platform with Google Pay instantly. This feature is available to United States (US) residents who have completed account verification and added a US-issued Visa or Mastercard debit card—under their legal name, as registered on our platform—to their Google Wallet. Google Pay isn't supported on iOS devices at this time.How do I buy crypto with Google Pay?

If you leave our app or website during the verification, you can continue the verification process from Buy Crypto. While transactions are available for 1 hour, banks need more time to cancel the pending deposit. It may take up to 14 days to remove from your statement.4. Why am I receiving an error when adding a card? If you're experiencing difficulty with adding your card, please make sure the card details you entered are accurate. If you're still having issues, contact us here for assistance.

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.

Automate your crypto purchases on schedule with the recurring buy feature. This is available in Simple and Exchange modes, and can only be accessed via the OKX mobile app. You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?

Why am I seeing a subset of crypto on Buy/Sell crypto list when buying with my cash balance?? The list of cryptocurrencies available on the Platform only includes those that are currently supported. If you wish to access more crypto pairs and trading functions, you can navigate to Spot Trade or DEX.4. After buying with my cash balance, where can I view the crypto I purchased?

On the app Open your OKX app, go to Homepage and select Trade Select Trade from the Homepage In the Trade menu, select Trading bots Note: it's only available for the spot market. Make sure to choose a spot trading pair from the menu. Select Trading bots from the trade menu Select Recurring buy from the bot list in the main menu Select recurring buy from the menu Select the asset you wish to purchase.

Factors such as your account history, deposit method, and amount can affect whether a hold is triggered and how long it lasts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.

When the market price meets your conditions, the system will execute the order at the best available price within your specified limit. Whether a limit order is executed as a maker or taker depends on the price you set, the order quantity, and current market conditions. Example: If the current market price of BTC is 53,000 USDC and you want to buy at a lower price of 52,900 USDC, you can place a limit buy order at 52,900 USDC.

How do I check institutional verification status? To view the current status of your application, proceed to the verification page. If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all...