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How to fix passkey error 50162 on Android devices
Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services. Locate Google Play services in your phone's application list Select the kebab menu icon and select Uninstall updates. Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page.Published on Dec 8, 2025Updated on Dec 26, 20252,887How do I join a video call with customer support?
You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.Published on Aug 26, 2025Updated on Apr 23, 202652What attestation do we need to agree to when verifying as an institutional customer?
Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on Feb 5, 2024Updated on Oct 8, 2025132What should I do during or after a scam?
Learn more with additional educational resources located here. Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on Mar 11, 2024Updated on May 15, 2026760How do I find my user ID (UID)?
user ID handy can simplify many processes, allowing you to access assistance and platform features without delays.On the app Select the Menu option on the corner to be redirected to the User Center on the app Proceed to tap on the menu option Select the Account settings option at the top Load the info of your profile by selecting the Profile and settings option You'll see your UID info displayed within the Profile section on the User Center page, and the Copy option to copy it Your UID info is locatedPublished on Mar 20, 2025Updated on Apr 27, 2026201How do I add OKX widget on my phone?
Firstly, access the recent apps area, locate the OKX app. Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Published on Aug 15, 2023Updated on Apr 24, 20266,046How do I view Profit and Loss (PnL) and switch PnL display?
To seamlessly switch the PnL display between value and percentage, follow these steps: Navigate to the trading chart and select Display from the trading menu Proceed to select Display on the trading page Select the Orders and positions Select Orders and positions under the Display section Locate the TP/SL display and switch between value and percentage Switch between value and percentage effortlessly Note: this feature is only available on the Web.Will switching the PnL display affect my tradingPublished on Jul 7, 2024Updated on May 15, 202647How do I share order parameters?
Access the Share option: within the order details panel, locate the Share Order option. This feature allows you to generate a shareable link or a visual representation of your order. Choose your sharing method: you'll have the option to: Copy a shareable link: ideal for sending the details via chat, email, or social media. Download an image of the order details: useful for sharing in discussions, forums, or presentations.Published on May 7, 2025Updated on Sep 10, 20254How do I verify OKX's ownership and balance of the wallet address?
Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder. In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on Sep 26, 2023Updated on Jan 26, 20261,003How do I buy crypto with ACH?
This option is only available to verified users located in eligible U.S. states. Please check your verification status and residency eligibility.2. How long does it take to receive my crypto after using ACH? Crypto is typically available instantly for trading, though withdrawals may be temporarily restricted during a brief holding period.3. Are there any fees for buying crypto via ACH?Published on Apr 25, 2025Updated on Dec 31, 2025How do I modify TP/SL?
look for the option to modify TP/SL Select Modify or the TP/SL icons Enter your new TP/SL prices Insert your trigger prices for TP trigger and Stop loss fields Select Confirm to save the changes Verify and confirm: Ensure that the new TP/SL levels are correct Confirm the changes by selecting ConfirmOn the web Navigate to the trading interface: Once logged in, select Trade from the main menu Select the trading pair you are interested in from the list Open your positions: in the trading interface, locatePublished on Jun 13, 2024Updated on Sep 10, 202534How do I set up indicators on the chart?
Navigate to the Trade option on the main menu and select Spot or Futures based on your preference Once the chart is loaded, locate the Indicators option in the main toolbar and select it to open the list of available indicators Note: each chart type has a different set of indicators.Published on Nov 30, 2024Updated on Apr 20, 202615How do I register for an OKX account?
A user’s citizenship alone is not necessarily disqualifying — what matters most is where you are currently residing and which regulatory rules apply in that location. Even if we support your country of residence, certain features (trading pairs, services, withdrawal options) may be restricted depending on local regulations. Example use case: A user might be a citizen of Country A but living in Country B.Published on Sep 6, 2024Updated on Apr 27, 202644Pay FAQ
Eligibility to use Pay depends on your location. Learn more about it here.3. How do I activate Pay? You can activate Pay in just a few steps, depending on whether you've completed identity verification.If you haven’t completed identity verification: Select Activate Pay to begin and follow the identity verification flow, if there's any. Once the identity verification is done, return to the homepage and set up your passkey. Learn more here.4. How do I make a payment on Pay?Published on Feb 11, 2026Updated on Mar 11, 2026US Referral Bonus Terms and Conditions
Certain cryptocurrencies, services, and products are not available to users located in the United States and may be restricted depending on the state in which you reside. See OKX's US Risk & Compliance Disclosures for more information. OKX INC. operates under the OKX brand and is a federally registered money service business and a state licensed money transmitter (NMLS ID: 1767779). Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service.Published on May 16, 2025Updated on Nov 17, 20252