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How do I identify OKX official accounts?
Self-service tool For quick access, click the button below:How do I verify OKX official accounts? You can now identify official OKX accounts or channels via channel verification.Published on Aug 11, 2023Updated on May 29, 20265,383How do I check if an email is officially from OKX via EML file?
This can make it easier for some users to mistake a faked email for an official message.Published on Nov 24, 2025Updated on May 29, 202618What's the Spot DCA bot and how do I use it?
places safety orders and take profit order.Published on Oct 3, 2025Updated on Jun 4, 20265How do I protect my account from Trojan horse takeovers?
Common infection methods include: Phishing Websites Hackers may create fake websites that closely resemble official software or service pages. These often appear in search results or advertisements and prompt you to download malicious installers. Tampered Software Installers Some applications are repackaged to include hidden malware such as keyloggers or remote access tools. These are commonly distributed via unofficial platforms like torrent sites, public forums, or social media.Published on May 30, 2025Updated on May 29, 202614What's OKX Security Assistant?
If they differ, there may be a risk.Clipboard tampering test First, record the correct address in Notepad or Notes, then paste it into the input field or address bar. If it’s automatically changed, there may be a risk.What should I do if I suspect my device has been compromised?Published on Jan 15, 2026Updated on May 29, 202664How do I set up indicators on the chart?
Enable Color bars based on previous close to color candles based on the previous candle's close instead of the current open. Status line — controls what shows in the chart's top bar. Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis.Published on Nov 30, 2024Updated on May 29, 202615How do I fix errors when submitting my institutional verification?
Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on May 29, 202660How do I safeguard my Web3 wallet from fraudsters?
Tactic 2: Posing as official entities and guiding users to authorize wallets. Tactic 3: Pushing unfamiliar links/activities to wallet addresses, directing users to authorize Web3 wallets. The fraudster convinced that the user that they could earn a profit from the site if the user connected their walletFraud case study 2: Malicious permission alteration This fraud tactic often occurs during TRC chain recharging.Published on Dec 13, 2023Updated on May 29, 20261,035How do I download my account statements?
To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.Published on Nov 6, 2024Updated on Jun 5, 20261What should I do during or after a scam?
On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.Published on Mar 11, 2024Updated on May 29, 2026767Understanding OKX's Security Fund
Its sole function is to serve as a financial buffer and a safety net specifically designed to mitigate counterparty risk arising from leveraged trading, including derivatives and futures trading where available. Some other cryptocurrency exchanges may have a similar system in place, typically called an "Insurance Fund".Published on Mar 25, 2026Updated on May 29, 20264OKX Trading Rebate Card - Terms and Conditions
By using or accessing the Site, Platform, Services, a user agrees to be bound by the OKX Terms of Service and OKX Privacy Notice ("Site Terms"). Unless otherwise defined herein, all capitalised terms used shall have the same meanings ascribed to them in the Site Terms.Published on Oct 9, 2023Updated on May 29, 2026381OKX Web3 wallet customer review reward from Sourceforge terms and conditions
Terms & Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative. Reviews must adhere to SourceForge's Reviews Guidelines. SourceForge is a customer product review site, which is not affiliated with OKX in any way.Published on Aug 7, 2023Updated on May 29, 202657How can I enhance my OKX app security?
You cannot update the app through official channels. The app frequently requests unnecessary permissions (e.g., access to contacts, SMS).How do I obtain the official OKX Client? Visit the official website: manually enter the official website in your browser (beware of search engine ads). Select the Download option at the corner. Scan the QR code securely: use your phone’s browser to scan the QR code displayed on the official website.Published on May 14, 2026Updated on May 29, 2026OKX customer review reward from Sourceforge terms and conditions
Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative. Reviews must adhere to SourceForge's Reviews Guidelines. SourceForge is a customer product review site, which is not affiliated with OKX in any way.Published on Aug 7, 2023Updated on May 29, 202687