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Why is my accessible balance lower than my funds unavailable for withdrawal?
He receives 20 ETH at 17:10 UTC. USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDC at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on May 13, 2024Updated on Apr 3, 2026351How do I buy crypto and earn rewards?
Starting late: if you wait until February 17 to make your first buy, you won't have enough days left to finish the 5-day streak before the campaign ends on February 20. Failed payments: if a payment is canceled or reversed, that day’s progress will be removed. If this happens after you get your reward, the reward may be taken back. Opting in late: if you don't opt in to the campaign by February 16, you'll not be eligible for any of the rewards.When will I get my BTC?Published on Dec 29, 2025Updated on Jan 29, 20263How do I fix common issues with DEX trading wallet passkeys?
You'll need to reset your passkey if your old device is lost or you accidentally delete the passkey.4. What if I lose my passkey? If only one passkey remains, you won't be able to delete it. In this case, you must reset your Exchange passkey first. Once reset, you'll receive an email link to set up a new passkey for your DEX trading wallet. The old one will automatically become invalid. Make sure your registered email is active and able to receive emails.5.Published on Nov 4, 2025Updated on Nov 17, 20251Tax Center General FAQ
Form 1099-DA: Available by February 17, 2026.Published on Nov 25, 2024Updated on Feb 13, 202615How can I do spot trading with the Jupyter Notebook?
acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18 print("Portfolio margin mode")10.Published on Sep 29, 2023Updated on Sep 10, 2025552How to transfer crypto from Coinbase to OKX?
If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.Published on Jun 19, 2025Updated on Jun 26, 20256What should I do if I mistakenly withdraw crypto via the wrong network?
For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4. Return to the MetaMask wallet, select the network that you've wrongly transferred, or select Add a network to add the network 5.Published on Jan 21, 2025Updated on Apr 3, 2026Trading Signal Bot FAQs
Please note that spot trading is not currently supported through the OKX Signal Bot.4. Are my signals from TradingView logged somewhere? Will errors in my alert messages on TradingView displayed somewhere within my bot? Yes, your signals from TradingView are indeed logged and tracked. If there are errors in your alert messages on TradingView, these issues are documented within your bot for your reference.Published on Oct 9, 2023Updated on Apr 18, 2026136What are untradable assets?
Based on market performance, user feedback, and potential risks, OKX may delist certain cryptocurrencies, trading pairs, or futures.4. Airdrop crypto For the airdrop crypto that don’t support trading, you can’t trade these crypto in OKX.Published on Sep 26, 2023Updated on Apr 6, 20263,931Trading Fee Rules FAQ
, then you will enjoy a VIP 4 fee tier, and all tradings across all business lines are eligible for VIP 4 benefits.Published on Mar 22, 2024Updated on Apr 15, 20261,081How does fast redemption work?
Due to high demand, you enter the redemption queue. 0 ETH Day 2 - 4: Redemption queue While in the redemption queue, you receive no ETH. During this time, you can still cancel your redemption 0 ETH Day 5: First partial redemption You reach the front of the redemption queue. Due to redemption by other users, the daily limit only has 50 ETH left.Published on May 8, 2025Updated on Mar 4, 2026153How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on Apr 22, 2026417OKX Beginner's Guide
Kickstart your crypto journey in 4 simple steps:Step 1: Register for an account Register for an OKX account with either your e-mail, Telegram, Apple or Google account and phone number. Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services.Published on Nov 10, 2025Updated on Jan 27, 20261Convert FAQ
Converted crypto is automatically deposited into your account.4. Where can I view my Convert transaction history? You can view the transaction history in Portfolio > History > filter Convert type. Select Record on the Portfolio page to view your convert transaction5. Why can't I find the crypto I want to convert? You can only see the currently supported crypto in the Convert field. If you can't find your desired crypto, it may not be supported at the moment.6.Published on Sep 5, 2024Updated on Apr 1, 2026912How do I set a price alert?
Go to Settings > Preferences > Trade notifications 4. Toggle different types of notifications on or off based on your needs On the Web: On the trading page, select the Settings icon Under Preferences, select the Trade notifications You can toggle different types of notifications on or off based on your needs There are several options for the type of sounds that you can select based on your preferencePublished on Apr 30, 2024Updated on Apr 15, 2026261