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How do I add my emergency contact?
This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add. Select Emergency contact under Advanced security in the Security section Read the description and guide before proceeding to Add emergency contact. Introduction to emergency contact and to proceed further, select Add emergency contact Enter contact details.Published on Jul 24, 2025Updated on Feb 12, 2026280How do I use Merchant Coupon Code?
A Merchant Coupon Code is a special reward that lets you enjoy discounts or free items from selected partner merchants. Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202620How do I reverse my trading position with one tap?
Go to Trade > Positions Select the position you want to reverse Select the Reverse button (double-arrow icon for App) Note: this feature is available only in One-Way Mode; Hedge Mode isn't supported.Published on Jul 5, 2025Updated on Apr 6, 202610Pay FAQ
Pay is a seamless payment solution that lets you send and receive USDG, USDC, and USDT on the X Layer network without incurring additional fees. It features a multi-signature smart wallet, ensuring enhanced security. It also lets you use the OKX card to make purchases.2. Am I eligible to use Pay? Eligibility to use Pay depends on your location. Learn more about it here.3. How do I activate Pay?Published on Feb 11, 2026Updated on Mar 11, 2026Simple Earn Flexible APR boost voucher FAQ
If you've already subscribed to a valid product, go to the subscription page of that product. You'll be notified if there's an available voucher, and you can choose to use it.How do I view my Simple Earn Flexible APR boost voucher? Select Explore > Simple Earn > Flexible APR boost voucher to view your available, used, and expired vouchers.Published on Jul 30, 2025Updated on Dec 30, 202552How do I buy crypto with Apple Pay?
Apple Pay is a secure, contactless mobile payment service by Apple that lets you make purchases using your Apple devices and linked cards. You can now use Apple Pay to buy crypto instantly on our platform—directly from your iPhone or other supported Apple devices. This feature is currently available only to United States (US) residents who have completed account verification.Published on Jul 22, 2025Updated on Dec 3, 20251What should I do during or after a scam?
When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.Published on Mar 11, 2024Updated on May 12, 2026750What's demo trading and how do I use it?
Then, go to Assets, and select Reset.FAQWhy is risk-free trading important for beginner traders? Risk-free trading allows beginner traders to learn the ropes and gain experience before trading with real funds.How does demo trading simulate real-world market conditions?Published on Oct 1, 2025Updated on May 5, 20263How do I set up a recurring buy plan?
If an order fails, we'll send you an email to let you know and we'll continue to execute future orders on schedule.Published on Jan 23, 2025Updated on Dec 31, 202550How do I navigate to and customize notification settings?
This lets you choose which types of notifications you want to receive and whether you prefer push, web, or email delivery. Currently, notification settings can only be customized on the app. If you’re looking to set up specific price alerts instead, check out our guide here.Published on Oct 8, 2025Updated on Nov 6, 202518Spot grid bot FAQ
Here’s how this works: Example: Let’s say you have a BTC/USDT bot with a range of 100,000 to 110,000 and 10 grids. Initially, you invested 1,000 USDT when the BTC price was around 102,000. After a few days, the BTC price rises to 108,000, and your bot has already completed a number of transactions. If you believe BTC will range between 105,000 and 115,000 going forward, you decide to adjust the grid range.Published on Aug 28, 2025Updated on Jan 22, 202621What's the Spot DCA bot and how do I use it?
The value multiplier lets you scale those amounts as the market moves, helping you decide how aggressively (or conservatively) to average down.Published on Oct 3, 2025Updated on Nov 17, 20255How do I select the correct network for my crypto withdrawals and deposits?
To demonstrate how you can make sure you're selecting the correct network, let's use the example of USDG deposits. It's important that the withdrawal network for the other wallet or exchange platform is consistent with the deposit network for OKX. For example, if you select USDG-ERC20 as the deposit network, the withdrawal network should also be USDG-ERC20. The same idea applies to when you're selecting a withdrawal network. You must choose the same network for deposit.Published on Aug 22, 2023Updated on May 6, 202621,476How do I start trading cryptocurrency on OKX with Smart Trading?
No need for in-depth technical analysis or market knowledge — simply choose a lead trader with a proven track record and let their expertise guide your portfolio. Think of it as autopilot for crypto trading, perfect for busy schedules or those seeking passive income potential. Bot trading: capitalize on the speed of automation with bots that execute trades based on pre-programmed rules and algorithms. Define your risk parameters, choose a strategy, and let the bot handle the heavy lifting.Published on Apr 7, 2024Updated on May 11, 202675How do I level up my trades with Mizar?
This advanced system simulates trading conditions, and lets traders test their ideas without committing capital.What's the pricing for Mizar like? Mizar is 100% subscription free, and all tools are available for everyone. That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users.Published on Mar 28, 2024Updated on Jan 2, 20265