Be wary of unknown sources: avoid importing private keys into unknown websites or using wallets from unfamiliar sources. Promptly check for malware or viruses if abnormalities are detected. Store your data offline: keep sensitive information like private keys, passwords, and mnemonic phrases confidential. Use physical media as your backup, such as writing on paper and storing it offline.

Important notes before updating or reinstalling: If you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key. If you have created a keyless wallet, before updating or uninstalling the app, kindly ensure that: You can log in to the Exchange account linked to the keyless wallet. You remember the password for your cloud backup.

Note: You can refer to How do I get my individual account verified for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason of identity verification? You can check your email for the failed reason and submit it again by clicking the link.

We support advanced authentication methods, including hardware security keys, to help protect your account. You can use a hardware security key in two main ways:1. Passkey Based Authentication Use your hardware security key to verify your identity during logins and key actions—such as withdrawals—offering an extra layer of security against unauthorized access.

We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet). It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed?

To help you make a better trade, we included an estimated profit and loss as well Adjust your TP according to your preference Similarly, move your SL positioning along the Y-axis to adjust your stop loss Adjust your SL according to your preference For additional tips on setting up TP/SL, visit here and discover more about TP/SL here.

To hide the indicator, select the Hide (Eye) option next to the settings.What are the additional tips? You can apply multiple indicators simultaneously. Simply repeat the process for each indicator. Once you've set up indicators, you can save the chart layout for easy access later. Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.FAQCan I use indicators on all chart types?

If you lose your device or cannot access your passkey, you can use the wallet release feature to transfer your DEX assets to an Externally Owned Account (EOA) address under your control. After the transfer, your CeDeFi trading account will become permanently inaccessible.What are the best practices for CeDeFi trading? Use a strong passcode on your device and enable biometrics. Turn on available backups for passkeys in your device settings.

Shows declared crypto holdings or capital gains from crypto assets Others Issued within the last 3 months Shows evidence of ownership of the unhosted wallet, including the wallet address.

Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off. Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed.

What's wallet release? Wallet release is a safeguard feature for DEX trading wallets. These wallets are smart contracts that can't be imported into other wallet applications using a mnemonic phrase or private key. Wallet release allows you to: Transfer control of your DEX trading wallet to your own self-custody wallet. Ensure you always have full access to your assets. Use a web-based tool to transfer funds to your wallet when it's needed.How does wallet release work?

Your Pay account is powered by a smart contract wallet, and a Passkey is automatically created when the account is set up. This Passkey is essential for authorizing all Pay mode transactions, acting as a secure signature unique to you. It's worth noting that for your security, we can't access, generate, or modify your Passkey in any way.How do I create a Pay Passkey? A Passkey is created automatically when you set up a Pay account.

Select Add under the TP/SL column Select the Add option under TP/SL to modify the position Modify TP/SL levels: A window will pop up, allowing you to set new TP/SL levels Enter your desired TP/SL price Fill in the TP/SL trigger price before confirming Select Confirm to save the changes Review and confirm: Double-check the modified levels to ensure they're set correctly Confirm your changes by selecting ConfirmWhat are the tips for setting TP/SL?

To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?

The entire document was issued within 3 months Note: check this link for more tips on verifying your selfie and ID. When everything's ready, you can submit your verification application. We'll review your application within 24 hours and you'll be notified instantly once we've completed it. If you've any questions or need to amend your information, you can seek assistance by using our OKX Support Center chatbot to connect with our customer support team, either via our website or app.FAQ1.