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Travel Rule FAQ
Under Travel Rule requirements, only certain users will be affected. If you fall into this category, you will need to provide the name of the beneficiary party and whether the transfer is going to a private wallet or cryptocurrency exchange account. Additionally, we may require supplementary information to meet the necessary compliance standards.Published on Jul 20, 2023Updated on May 29, 2026814How do I unlock my deposit when the Travel Rule additional verification is required?
If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit Select submit to start additional verification2.Published on Aug 23, 2024Updated on May 29, 20265How to transfer crypto from Coinbase to OKX?
Travel Rule Requirements: Provide additional information if needed, such as the platform where the transferred funds come from and the verified name on the counter platform. Transactions above a threshold (varies by jurisdiction) trigger the Travel Rule. Verify your funds on OKX. Log In to your OKX account. Check Deposits: Go to the deposit history page to confirm the arrival if your funds.Published on Jun 19, 2025Updated on May 29, 20267OKX Beginner's Guide
(web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading You may start with Spot Trading to buy and sell your crypto effortlessly. Open your OKX app, select Trade > Spot Tap twice on Trade option and select Spot Select Menu > Learn center to learn how to trade using Spot trading Watch the trading tutorial in Learn Center by selecting the top-right menu Learn more about Spot trading here.Published on Nov 10, 2025Updated on May 29, 20261Why is my deposit locked?
Deposit locked due to Travel Rule additional verification If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which you may require supplementary information for it to be unlocked. You should obtain the legal name of the sender and ask whether they are sending from an exchange or private wallet address. Additional information such as, but not limited to, country of residence may also be required.Published on Dec 19, 2023Updated on May 29, 2026987Why am I asked to confirm my personal details again?
We may request you to update or verify the following information: Personal details: name, ID number, and date of birth Address information: address and proof of address (if applicable) Account purpose: how you use your account (for example, salary deposits, payments while traveling, money transfers, savings or others) This information helps us: Verify your identity and secure your account Prevent unauthorized access and financial fraud Maintain compliance with global financial regulations All yourPublished on Mar 19, 2025Updated on May 29, 2026155What's Satoshi test and how do I complete it?
To meet these requirements and comply with the Travel Rule, we'll be introducing the Satoshi test, a robust method to verify control over private wallet addresses. For more information on Travel Rule, visit here.What's Satoshi test? The Satoshi test is a verification process on our platform that involves sending a random amount of cryptocurrency—typically worth 5 USDC—to a target address within a 180-minute window to confirm control.Published on May 28, 2024Updated on May 29, 202667ALL-IN Campaign terms and conditions
For the Las Vegas Formula 1 Grand Prix raffle prize, all travel documentation, visas, and any additional costs not expressly included in the prize description are the sole responsibility of the winner.Published on Aug 18, 2025Updated on May 29, 20261Satoshi test FAQ
The Satoshi test helps ensure compliance with the Travel Rule and enhances the security of transactions by verifying that you control the wallet address involved in the transaction.3. How much cryptocurrency do I need to send for the Satoshi test? You'll need to send a random amount specified by us, typically worth 5 USDC, for the test. This amount will be specified during the verification process.4. What happens if I send the wrong amount to the Satoshi test?Published on May 28, 2024Updated on May 29, 202643OKX Learn to Earn: BTC halving 2024 event rules
For more information, go to www.okx.com © OKX. All rights reserved.Published on Mar 26, 2024Updated on May 29, 20266,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
For more information, go to www.okx.com © OKX. All rights reserved.Published on Dec 26, 2023Updated on May 29, 20264,136How do I identify OKX official accounts?
to learn more.Website Go to the website and copy the website link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Facebook Go to Facebook page, copy the Facebook page link. Copy the Facebook page link Go to our channel verification to verify the page link.Published on Aug 11, 2023Updated on May 29, 20265,383How to fix passkey error 50162 on Android devices
To delete the same passkey in Google Password Manager, please go to the Google Play Store app. Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it.Published on Dec 8, 2025Updated on May 29, 20263,195How do I transfer/deposit crypto with my sub-accounts?
After switching to your standard sub-account, you can go to Assets > My Assets > Overview > Deposit on the web to obtain your sub-account's deposit information. Alternatively, you can select Profile > Deposit to view your sub-account's deposit information. If you're accessing from our app, switch to your preferred sub-account at Menu > Profile and settings > Profile > Switch accounts, then go to Assets, and select Deposit.Published on Jan 14, 2025Updated on May 29, 2026How do I use the chart trading layout?
Open OKX App, go to the trading page and select the trading style 2. Tap More > Settings > Interface 3. On Chart position, select Top 4. Go back to the trading page, pull down the page with a larger swipe, then the candles chart will reappearPublished on Jan 29, 2024Updated on May 29, 2026126