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What should I do during or after a scam?
Learn more on how you can spot scams here.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.Published on Mar 11, 2024Updated on May 29, 2026768How do I secure my account after detecting unusual activity?
You can turn off or change your authenticator app at any time.Published on Mar 21, 2025Updated on May 29, 202634How to fix passkey error 50162 on Android devices
Passkey error 50162 may appear on Android when Google Play services encounter an issue during passkey verification. When Google Play fails to complete the verification process, it triggers error 50162. You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions.Published on Dec 8, 2025Updated on May 29, 20263,204How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make...Published on Nov 5, 2024Updated on May 29, 202613How do I change my email?
section Select Change email address Select Send code in both the New email authentication and Current email authentication fields.Published on Sep 6, 2023Updated on May 29, 20264,192How can I change my phone number?
Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on Sep 7, 2023Updated on Jun 3, 2026How do I link an authenticator app?
(Optional) For enhanced security, you may disabling cloud sync on your authenticator app Note: make sure to securely store your setup key during setup. If you change or lose your phone, you may not be able to log in without it. For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.Published on Aug 29, 2023Updated on May 29, 202616,463How do I change and reset my chart layout?
This option is useful if you've made significant changes and want to start fresh, or if you're troubleshooting an issue with the interface.Published on Nov 27, 2024Updated on May 29, 202619X Drops Club Trade to Earn — Terms and Conditions
Effective Volume = User’s rolling 30-day eligible trading volume (with exclusions applied) User Daily Reward = (Effective Volume × VIP Multiplier) ÷ Σ(Effective Volumeᵢ × VIP Multiplierᵢ) × Daily Reward Amount Subject to: User Daily Reward ≤ Per-User Reward Cap (see Section 3.6)Users with zero eligible trading volume during the lookback period will receive no reward for that day but remain enrolled in the campaign.Published on May 21, 2026Updated on May 29, 2026Passkey FAQ
To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.Published on Mar 19, 2025Updated on Jun 4, 2026136What is the New User Full Rebate Program?
During this lock-up period, the reward cannot be used for trading or withdrawn. After the lock-up period ends, rewards become active and can be used within their valid usage period. Expired rewards (whether unclaimed or unused after the valid period) will be forfeited automatically.7. How do I view my rewards from the New User Full Rebate Program? You can track your Program progress and daily reward status on the Program Landing Page.Published on Mar 16, 2026Updated on May 29, 202643.1M+ $SENT X Drops campaign terms and conditions
Minimum Threshold: If a user's Crypto Balance is below $1,000 USD during the daily snapshot, they will not be eligible for rewards for that specific day. Hard Cap: There is a hard cap of $20,000 USD per user for crypto assets eligible to participate. Any crypto assets held by a user in excess of $20,000 USD will not be counted toward the reward calculation.Published on Feb 4, 2026Updated on May 29, 20268M $SPACE Drops Campaign Terms and Conditions
Minimum Threshold: If a user's Crypto Balance is below $1,000 USD during the daily snapshot, they will not be eligible for rewards for that specific day. Hard Cap: There is a hard cap of $20,000 USD per user for crypto assets eligible to participate. Any crypto assets held by a user in excess of $20,000 USD will not be counted toward the reward calculation.Published on Jan 27, 2026Updated on May 29, 2026500k $BREV campaign terms and conditions
Minimum Threshold: If a user's Crypto Balance is below $1,000 USD during the daily snapshot, they will not be eligible for rewards for that specific day. Hard Cap: There is a hard cap of $10,000 USD per user for crypto assets eligible to participate. Any crypto assets held by a user in excess of $10,000 USD will not be counted toward the reward calculation.Published on Jan 8, 2026Updated on May 29, 20261.25M $FOGO X Drops Campaign terms and conditions
Minimum Threshold: If a user's Crypto Balance is below $1,000 USD during the daily snapshot, they will not be eligible for rewards for that specific day. Hard Cap: There is a hard cap of $10,000 USD per user for crypto assets eligible to participate. Any crypto assets held by a user in excess of $10,000 USD will not be counted toward the reward calculation.Published on Jan 8, 2026Updated on May 29, 2026