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How do I get started with On-chain Earn?
What is On-chain Earn? OKX On-chain Earn offers you two ways to earn rewards: Proof-of-Stake (PoS) staking and DeFi protocols. PoS staking involves holding and staking cryptocurrency tokens to secure the network and receive rewards in the form of newly minted tokens or transaction fees. DeFi protocols enable you to earn rewards by providing liquidity, participating in yield farming, and borrowing...Published on Jul 14, 2025Updated on Apr 30, 20267How do I get my individual account verified?
Why did my identity verification for individual account get rejected? We reject verification for various reasons in accordance to our Terms of Service.3. Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4. Why is my individual account frozen? Your account may be frozen if you don't complete your identity verification within the stated grace period.Published on Aug 7, 2024Updated on May 29, 202637How do I buy crypto and earn rewards?
You can earn up to $50 in BTC by following these steps: Opt in to the campaign through the app Buy $100 or more of any eligible crypto to get your first $5 in BTC reward Keep buying $100 or more for 4 more days in a row (total of 5 days) to get an additional $45 in BTC rewardWhat counts as an "eligible crypto" buy? To make sure your purchase counts toward your reward: Buy any coin except stablecoins: this offer excludes stablecoins like USDT, USDC, and USDG.Published on Dec 29, 2025Updated on May 29, 20263How do I earn USDG?
With USDG, you get zero-fee trading, built-in rewards, and flexible utility—all in one stablecoin.Published on Aug 29, 2025Updated on May 29, 202640What's an external network in Earn?
The external network is where we securely send your deposit so you can get earnings. The external network, also known as a protocol, determines the terms of an offer.Published on Jun 20, 2023Updated on May 29, 202644How do I supercharge my trading with Alertatron's automated solutions?
Chart capture High resolution captures: get a high quality HD image of almost any public chart or site and forward it on to your phone via Telegram or Discord. Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple.Published on Mar 28, 2024Updated on May 29, 20261How to withdraw, trade and stake WLD tokens on OKX wallet?
Get WLD tokens via Worldcoin app Download the World App, which serves as the first wallet app supporting the creation of a World ID. Head to the physical imaging device called the Orb to get the World ID Orb-verified. Orb Operators, a network of independent local businesses, operate most Orbs. The Orb uses multispectral sensors to verify the authenticity and uniqueness of each individual, and issues an Orb-verified World ID.Published on Jul 28, 2023Updated on May 29, 2026103How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on Nov 27, 2024Updated on May 29, 202619How do I check on updates to my support ticket?
If your issue remains unresolved or you have a follow-up concern, please submit a new support ticket through the OKX Assistant so our team can assist you further.For logged-in Users Via the app Load your app and select Menu after you log in Proceed to select Menu Select Get help Select Get help Select Check your tickets to view all your open and closed tickets Click the Check your tickets Select the ticket you’d like to view or respond to Type your reply in the text field at the bottom of the screenPublished on Oct 17, 2025Updated on May 29, 202665What's a dusting attack?
Meanwhile, users can get rid of the dust in their wallets. While hackers might identify you as a crypto user by dusting attacks, they still can’t get your private key. It's therefore essential to use a secure wallet and keep the details on how to access it to yourself.What's the dusting attack, and how does it work? Dusting itself doesn’t steal coins.Published on Oct 4, 2024Updated on May 29, 202614How do I freeze my account? (app)
You may contact our customer service for assistance if any difficulties are encountered.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Account settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze account Get SMS/emailPublished on Jul 11, 2024Updated on Jun 2, 20267How do I register for an OKX account?
Learn more on how to get started below.Get started Head to our OKX homepage and select Sign up Select Country/region > State, then select Next Select the country and state that you're currently residing Read the terms of service and acknowledge it, then select Next Insert your email address in the Email address field, and select Sign up Note: insert Referral code (if any) A six-digit registration verification code will be sent to your email and you'll have 10 minutes to enter the verification codePublished on Sep 6, 2024Updated on May 29, 202644Why did my identity verification fail?
Note: You can refer to How do I get my individual account verified for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason of identity verification? You can check your email for the failed reason and submit it again by clicking the link.Published on Aug 8, 2024Updated on May 29, 202658My phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.Published on Aug 1, 2024Updated on May 29, 20269OKX Beginner's Guide
How do I get my individual account verified?Step 3: Fund your account Don't miss our new user campaigns, complete deposit and trade tasks to earn extra rewards. Check out our campaigns here. To get started, you'll need to deposit crypto into your account before you can begin trading. In certain regions, crypto transactions are subject to the Travel Rule, which may require additional information before the deposit can be unlocked. Note: You must join the campaign before making a deposit.Published on Nov 10, 2025Updated on May 29, 20261