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How do I identify OKX official accounts?
You can now identify official OKX accounts or channels via channel verification. Here are some simple steps that you can follow: Go to our channel verification, and select the channel that you would like to verify Insert the group link, username, or website link and select Verify The verification result will be displayed Note: If you're verifying the username, make sure you add "@" before the username to avoid an inaccurate search result.Published on Aug 11, 2023Updated on May 29, 20265,385OKX Learn to Earn: BTC halving 2024 event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta.Published on Mar 26, 2024Updated on May 29, 20266,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta.Published on Dec 26, 2023Updated on May 29, 20264,136Introducing USD deposits and withdrawals
When processing a deposit or withdrawal, minimum and maximum transaction limits apply to individual payment channels. Currency Channel Minimum Max. Cumulative Deposit Max.Published on Feb 14, 2025Updated on May 29, 202613What is the New User Full Rebate Program?
One Program at a Time: Each user may only participate in one New User Bonus activity at any given time, regardless of the entry point or acquisition channel. Region and Channel Variation: Reward amounts, eligible trade types, minimum trade thresholds, activity duration, and daily reward compositions may vary by country/region and acquisition channel. Reward Value Fluctuation: The value of crypto-based rewards may fluctuate.Published on Mar 16, 2026Updated on May 29, 20264US Referral Bonus Terms and Conditions
This promotion ("Promotion") is being offered by OKX INC. to customers in the United States who sign up for a new account on the OKX platform (www.okx.com) through designated channels. This promotion starts on Aug 5, 2025 at 9:00pm PT and will continue if/until terminated by OKX, in its sole discretion (the "Promotion Period").Published on May 16, 2025Updated on May 29, 20262Spin the wheel terms and conditions
This promotion ("Promotion") is being offered by OKCoin USA Inc. d/b/a OKX ("OKX") to eligible customers in the United States who sign up for a new account on the OKX platform (www.okx.com) through designated channels. This promotion starts on Aug 5, 2025 at 9:00pm PT and will continue until terminated by OKX (the "Promotion Period").Published on Feb 5, 2026Updated on May 29, 202610How to prevent phishing emails?
Always use the official support channels listed on the OKX website. Never send funds or share sensitive information If an email asks you to transfer funds, provide your password, private key, or seed phrase — it's a scam. Report and delete suspicious emails Mark the email as spam or phishing, then delete it to prevent accidental clicks.Published on Jun 24, 2025Updated on May 29, 20263How do I reset my Two-factor authentication (2FA)?
Profile and settings and go to Security and select Authenticator app / Phone / Email under the Authentication methods section Select preferred medium of two-factor authentication to proceed Select Change authenticator app / phone number / email address and select Reset authentication method Select either the Email, Phone, or Authenticator app that you want to reset and select Confirm Fill in the verification details, and select Confirm You'll receive a confirmation upon successfully resetting your channelPublished on Sep 15, 2023Updated on May 29, 202628Why haven’t I received a reply from the blockchain project team?
If you contacted their official channels and received no response, it’s likely because these projects do not provide one-on-one support for user transactions. For any issues related to deposits, withdrawals, or transfers made via our platform, please contact our customer support directly — our team will assist you from the exchange side.Published on Oct 17, 2025Updated on May 29, 202614How do I reset Two-factor authentication (2FA)?
Account settings and go to Security and select Authenticator app / Phone / Email under the Authentication methods section Select preferred medium of two-factor authentication to proceed Select Change authenticator app / phone number / email address and select Reset authentication method Select either the Email, Phone, or Authenticator app that you want to reset and select Confirm Fill in the verification details, and select Confirm You'll receive a confirmation upon successfully resetting your channelPublished on Sep 15, 2023Updated on Jun 1, 20266,331How do I start onboarding as an institutional user?
If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel. This helps ensure document clarity and completeness for compliance review.I have additional questions about corporate verification For further inquiries related to corporate verification, please contact us via OKX Assistant.Published on Oct 10, 2024Updated on May 29, 202656Trading Signal Bot FAQs
Additionally, we've established a dedicated Telegram channel for OKX Signal Bot. This channel serves as a platform where you can ask questions, share your queries, and stay updated on forthcoming features. Join us on Telegram through the following link: [Official] OKX Signal Trading. Your engagement is valued, and we're here to provide the assistance and information you need.19. I've purchased an invite-only TradingView script from a provider. How do I execute this on OKX?Published on Oct 9, 2023Updated on May 29, 2026137What should I do during or after a scam?
Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels. Protect your privacy: Never share your recovery phrase, private keys, or SMS verification codes with anyone. Learn more with additional educational resources located here. Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on Mar 11, 2024Updated on May 29, 2026768How can I do spot trading with the Jupyter Notebook?
You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?Published on Sep 29, 2023Updated on May 29, 2026562