SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows business

When will I receive my money via ACH bank transfer? After the funds leave OKX, it generally takes up to 3 business days to arrive at the receiving bank. Actual timing varies depending on your bank's processing time.7. How do I check my remaining limits for the ACH bank transfer? You can select the available balance to check your remaining limits. App: Select the available balance to check your remaining limits

Why am I not able to use my linked bank account for an ACH bank transfer after using it successfully previously? If you’re unable to complete transactions with a bank account that previously worked, first try closing and restarting the OKX app. If the problem continues, your bank connection may have been interrupted and needs to be re-established. Go to the Manage option under bank account selection, remove your existing linked bank account, and then relink it through Plaid.

Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.

The following types of documents can be used to verify your address for identity verification: W-2 form 1099 form 1040 form Bank statement Tax form Pay stub Rental agreement Insurance contract Utility bills Certain government-issued letters Employer's certificate E-wallet statement10. Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit.

If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

Kindly refer here for details. Note: The deposit processing time will differ based on your bank. It usually takes between 1-3 business days. Make sure the name on your OKX account matches the name on your bank account. While we don't charge a fee for USD deposits via domestic wire transfer, your bank may charge additional transfer fees. Ensure that the amount you transfer is within the minimum and remaining limits.

Fees and processing times Payment method Currency Channel Deposit Fees Withdrawal Fees Processing Time Local bank Transfer USD Domestic wire transfer N/A $30 Up to 3 business days, depending on your sending/receiving bank Bank transfer (ACH) N/A N/A Deposits are instant. However, they may be on hold for a brief period of time before they can be withdrawn Withdrawals may take up 3 business days* Note: Business day refers to the local business day of the currency country.

A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address.

These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.

These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance. If you want to find out how you can buy crypto with Apple Pay, visit here.

To avoid any issue, please ensure you have filled your bank-related details correctly and include your reference ID where required. We also recommend using the 'Copy' button function to accurately copy the bank information from the deposit instructions before making your transfer. For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawal

Funds unavailable for withdrawal may still be available for bank account withdrawal. You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts. Note: this function is unavailable in certain regions.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.

Domestic wire transfers are a great way to withdraw larger amounts from your OKX balance to your bank account. In most cases (depending on your bank), they are processed on the same business day (or up to 3 business days). Please note your bank may charge additional fees to receive a domestic wire transfer. You can complete a USD withdrawal from your OKX account to your bank account.

“Ultimately owns” and “ultimate effective control” refer to situations in which ownership and control are exercised through a chain of ownership or by means of control other than direct control. Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card.