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How do I activate my Pay?
You can activate Pay by following these steps:How do I activate it? Go to Simple mode and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set!Why do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture. Creating a Pay account automatically generates a unique passkey.Published on Feb 11, 2026Updated on May 29, 2026How do I secure my account after detecting unusual activity?
If you notice any unusual activity on your account, you have to contact official customer support immediately. We’ll assist you in freezing your account promptly to safeguard your assets.Published on Mar 21, 2025Updated on May 29, 202634Buy/sell/convert spread disclosure
The price includes a maximum percentage spread based on the instrument, as shown in the table below: Asset Spread All pairs 1.00%* *Buy, sell, and convert spreads may vary across different markets and regions. Your order will be routed to one or more market makers, which may include an affiliated entity. At the time you receive the quote, the maximum spread — including market maker fees — will not exceed the disclosed amount in the table.Published on Apr 15, 2025Updated on May 29, 20263Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
*Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025182How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Calculate gross profit (before fees) Use the price difference between buy and sell: Gross profit = 0.00005216 BTC × (101,000 - 100,000) = 0.05216 USDT Deduct fees (calculated in USDT) Sell BTC/USDT fee (as shown in the table): 0.00526816 USDT Buy BTC/USDT fee, converted to USDT: = 0.00005216 BTC × 100,000 USDT/BTC × 0.1% = 0.005216 USDT Estimated grid profit Grid profit = Gross profit - Buy fee - Sell fee Grid profit = 0.05216 - 0.005216 - 0.00526816 = 0.04167584 USDT 4.Published on Jun 20, 2025Updated on May 29, 2026World Cup VIP Exclusive Gift Set FAQ
You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my gift set ? You may submit your shipping information via the designated event page under My Rewards > Merch. Please follow the instructions provided therein to ensure timely shipment.How do I track the delivery of this merch? Logistics updates can be viewed under My Rewards > Merch.Published on Dec 19, 2025Updated on Jun 4, 2026321Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on May 8, 2026Updated on May 29, 2026Trade Like A Pro hype rules
OKX or the Campaign organiser reserves the right to cancel the eligibility of any participant or who engages in dishonest or abusive activities, violates the terms and conditions of the activity, violates local regulatory rules for transactions, or engages in any other activity related to illegal, fraudulent, or harmful purposes.Published on Sep 25, 2023Updated on May 29, 202613What is DEX Boost and how do I participate?
You won't be able to continue participating in Boost activities or claim any pending rewards.Why do some activities support Web3 while DEX doesn't? Some activities may not support DEX because the required chain isn’t supported yet or due to compliance restrictions.Published on Dec 13, 2025Updated on May 29, 20261What is trigger order?
Go to Activity to view and manage your trigger orders. Simple mode: a trigger order entry appears in the upper-right corner of the Activity tab. Select it to see all pending orders and past activity. Advanced mode: go to Activity › Orders tab › Buy/Sell sub-tab. This sub-tab only appears if you have at least one trigger order. Note: cancelled orders don't appear in past activity.Published on May 8, 2026Updated on May 29, 2026What is the New User Full Rebate Program?
One Program at a Time: Each user may only participate in one New User Bonus activity at any given time, regardless of the entry point or acquisition channel. Region and Channel Variation: Reward amounts, eligible trade types, minimum trade thresholds, activity duration, and daily reward compositions may vary by country/region and acquisition channel. Reward Value Fluctuation: The value of crypto-based rewards may fluctuate.Published on Mar 16, 2026Updated on May 29, 20264Pay FAQ
How do I activate Pay? You can activate Pay in just a few steps, depending on whether you've completed identity verification.If you haven’t completed identity verification: Select Activate Pay to begin and follow the identity verification flow, if there's any. Once the identity verification is done, return to the homepage and set up your passkey. Learn more here.4. How do I make a payment on Pay?Published on Feb 11, 2026Updated on May 29, 2026How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Calculate gross profit (before fees) Using the price difference between buy and sell: Gross Profit = 0.00005216 BTC × (101,000 – 100,000) Gross Profit = 0.05216 USDT Deduct fees Sell Fee (already shown in the table): 0.00526816 USDT Buy Fee, approximated in USDT: = 0.00005216 BTC × 100,000 USDT/BTC × 0.1% = 0.005216 USDT Estimated Grid Profit for this order group Grid Profit = Gross Profit – Buy Fee – Sell Fee Grid Profit = 0.05216 – 0.005216 – 0.00526816 = 0.04167584 USDTDisclaimer This is onlyPublished on Jun 20, 2025Updated on May 29, 202658How do I protect my account from Trojan horse takeovers?
High network activity even when idle. Antivirus protection is disabled without your action. Random restarts or other suspicious activity.If your account is being taken over, signs include: Logins from unknown devices or locations. Being locked out of your own account. Changes to your recovery email or phone number. Receiving password reset emails you didn’t request. Unusual sent messages or suspicious activity New third-party access or app passwords you didn’t authorize.Published on May 30, 2025Updated on May 29, 202614How do I fix common issues with DEX trading wallet passkeys?
Example of passkey has Dex label To use it across different chains, you can check the activation status for each chain: Activated chains: Ready to use, no further action is needed. Inactive chains: Require authorization to activate before use. If there's no label on your passkey, it means the passkey is currently limited to Exchange only transactions and can't be used for DEX.Published on Nov 4, 2025Updated on May 29, 20261