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How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on May 19, 2025Updated on Apr 21, 202665How can I protect myself from scammers?
How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank.Published on Aug 21, 2023Updated on Mar 3, 202612,143How can I do spot trading with the Jupyter Notebook?
How can I figure out what mode my current account configured as?Published on Sep 29, 2023Updated on Sep 10, 2025554How can you protect yourself from a phishing attack?
Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.Published on Aug 17, 2023Updated on Apr 17, 20263,707Where can I find the minimum BTC amount required for deposits?
Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.Published on Oct 15, 2024Updated on Feb 12, 202634What can I do if my device is running in an unsafe environment?
It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Published on Jan 19, 2023Updated on Feb 12, 2026300Where can I find the minimum deposit amount required for non-BTC?
You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same pagePublished on Oct 16, 2024Updated on Oct 24, 202556What can help prevent P2P crypto scams and protect my assets?
To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?Published on Sep 2, 2023Updated on Feb 12, 20261,460Convert FAQ
If you have an insufficient amount, you can either deposit crypto or USD before you convert to your desired crypto.2. How do I deposit crypto to use Convert? You can refer to the following articles to learn more about how to deposit crypto: How do I make a deposit? (app) How do I make a deposit? (web)3. Where can I view crypto after it has been converted using Convert? Converted crypto is automatically deposited into your account.4. Where can I view my Convert transaction history?Published on Sep 5, 2024Updated on Apr 1, 2026912What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on Aug 22, 2023Updated on Mar 4, 20261,840Trading Bot Marketplace FAQ
Experienced traders: Time-saving: experienced traders can select bots that align with their strategies, freeing up time for other market analysis or activities. Risk management: by using bots, traders can implement complex strategies consistently and without emotion, reducing the risk of human error. Institutional Investors: Scalability: bots can handle large volumes of trade efficiently, which can make them a useful tool for institutional-level trading.Published on Jun 13, 2024Updated on Jan 2, 202652How do I level up my trades with Mizar?
Marketplace for Copy Trading: traders can copy the bots of experienced traders with a few clicks and benefit from their track record. Investments can quickly be spread across different markets and asset classes, allowing traders to reduce risk. Mizar bot: Mizar's DCA (Dollar-Cost-Average) bots can be a great tool because they allow users to automate their cryptocurrency investments.Published on Mar 28, 2024Updated on Jan 2, 20265How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the page link and username.Discord If you receive any Discord invitation link, you can copy it and go to our channel verification to verify the invitation link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link. Copy the Discord invitation link to verify the validityReddit Go to the Reddit page, copy the page link.Published on Aug 11, 2023Updated on Apr 17, 20265,370Pay Passkey FAQ
You can log into the same exchange account on different devices Switch to Pay mode, and initiate a transaction which will trigger the Passkey synchronization process Now there are two ways to sync Passkeys: You can log into their iCloud/Google account (that already created Pay Passkeys) to sync your Passkeys. Alternatively, you can create a new Passkey with the help of the old phone4. What to do if the Pay Passkey limit is reached? A maximum of 3 Passkeys can be created per Pay account.Published on Feb 11, 2026Updated on Mar 11, 2026Why hasn't my withdrawal arrived in the account?
If you can't find it on the corresponding platform, you can reach out to customer support to confirm if it needs to be filled. If the corresponding platform doesn't require a tag/memo/comment, you can enter 6 random digits in the Tag/memo/comment field on our platform's withdrawal page. Note: if you enter an incorrect/missing tag/memo/comment, it could lead to withdrawal failure. In such a case, you can reach out to our customer support for assistance.Published on Aug 22, 2023Updated on Apr 15, 202620,746