All
FAQ
Announcements
Product documents
ALL-IN Campaign terms and conditions
Additional Bonus Prize: All eligible attendees who complete the access code validation process and pass OKX’s advanced identity verification will also be automatically entered to win a trip to the Las Vegas Formula 1 Grand Prix. Full details of the prize, including travel and accommodation inclusions, will be provided to the winner. The winner will be selected from eligible participants after the Campaign Period and notified via the email address associated with their OKX account.Published on Aug 18, 2025Updated on Nov 17, 20251Why is my deposit not credited even when all information is correct?
You can refer to the deposit page for the estimated recovery time and check back later.Published on Oct 17, 2024Updated on Feb 12, 20261,933How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on Sep 10, 202512Where do I find limits, fees and processing time details for cash deposit?
Maximum Deposit: The maximum number of deposits you can make for a defined period.Processing time Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.Published on Apr 14, 2026Updated on Apr 17, 2026Where do I find limits, fees and processing time details for cash withdrawal?
Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.Processing time Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.Published on Apr 14, 2026Updated on Apr 14, 2026Event Contracts FAQ
settlement, PnL is automatically applied to the account and all positions are closed.Published on Apr 16, 2026Updated on May 13, 2026How do I start trading cryptocurrency on OKX with Smart Trading?
With the right winning strategy, trading gains can be consistently made as the bot executes trades at speed and efficiency beyond any manual crypto trader. Although bot trading offers the allure of 24/7 automated activity and faster reaction times to sentiment-changing catalysts, it's crucial to remember that bot trading isn't a foolproof method of crypto trading.Published on Apr 7, 2024Updated on May 11, 202675What's demo trading and how do I use it?
Not only is it a safe haven for beginners to familiarize themselves with the intricacies of crypto trading, but it also serves as a sophisticated playground for seasoned traders to fine-tune advanced strategies before implementing them in their actual market portfolios.Published on Oct 1, 2025Updated on May 5, 20263Trading Bot Marketplace FAQ
By providing an accessible entry point for beginners and advanced tools for seasoned traders, we continue to innovate in the dynamic world of cryptocurrency trading.Published on Jun 13, 2024Updated on Jan 2, 202652What are Source of Funds (SoF) and Source of Wealth (SoW)?
Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling or lottery winnings Legal settlements Settlement Document Shows settlement amount Insurance Settlement Shows insurance payoutPublished on Dec 24, 2024Updated on May 13, 2026817What's demo trading and how do I use it?
Not only is it a safe haven for beginners to familiarize themselves with the intricacies of crypto trading, but it also serves as a sophisticated playground for seasoned traders to fine-tune advanced strategies before implementing them in their actual market portfolios.Published on Dec 12, 2023Updated on May 11, 20261,002OKX Learn to Earn: BTC halving 2024 event rules
Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward, are the sole responsibility of the individual reward recipient. Please note that the value of the prize may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw based on market fluctuation. Prices of digital assets, including stablecoins, can and do fluctuate at any moment.Published on Mar 26, 2024Updated on Aug 28, 20256,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of reward, are the sole responsibility of the individual reward recipient. Please note that the value of the prize may fluctuate and may not be equal in value at the time a recipient has the ability to withdraw based on market fluctuation. Prices of digital assets, including stablecoins, can and do fluctuate at any moment.Published on Dec 26, 2023Updated on Apr 3, 20264,136How do I use recurring buy trading bot?
Simply deselect the selected crypto to remove the asset or select Reset to clear all of the selected crypto from the list.Published on Aug 30, 2024Updated on Jan 28, 2026589What is sub-account?
Regular users can create a maximum of 5 sub-accounts; VIP users can create 20-30 sub-accounts depending on your tier. You can view your tier permissions. If you'd like to enable more trading modes for a sub-account or delete a sub-account, you can only proceed on the web.How do I log in to my sub-account?Published on Aug 22, 2023Updated on Apr 30, 20261,846