Remove passkey As a security precaution, removing a passkey may trigger a 24-hour restriction on withdrawals and P2P trading: If you remove a passkey without using another passkey to verify (e.g. using 2FA or facial verification instead), the 24-hour restriction will apply. Note: You must complete full security verification, including email verification and Face ID. If you change phones or switch your Apple ID, your existing passkey may stop working and require require removal.

If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?

I'm under the age of 18. Why can't I sign up? Due to applicable local laws and regulations, you must be 18 or older to access our products and services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties. For more information, please see OKX's US Privacy Notice.9.

If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. Waiting times may increase due to the high interest in cryptocurrency. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authentication / Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: the withdrawal function will be unavailable for 24 hours

Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals within 24 hours after you've changed your email address.

Enter the two-factor authentication (2FA) code to continue Note: select Unable to verify if you can't complete the verification You'll receive an email confirmation in your new email upon successfully changing your email Note: you're not allowed to perform withdrawals or use P2P trading to sell crypto within 24 hours after you've changed your email address.

If the recipient doesn't have a pay account, they'll have 48 hours to create one to accept the payment. If the recipient doesn't accept the payment within 48 hours, the funds will be returned to the sender's Pay account. Find other Pay articles here.

Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization. Trading Volume: explore which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings?

August 18, 2025, 2:00 PM (UTC+8) The OKB smart contract will be upgraded to remove minting and burning functions.FAQWhat's X Layer? X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks.

The daily balance is calculated as a 24-hour average Example: if you hold 2400 USDT for only 1 hour in a day and 0 for the rest of the time, then the daily balance = 2400 ÷ 24 = 100 USDTFAQWhat's DEX Boost data? Boost data consists of Boost trading volume and Exchange balance. This data is used to determine your eligibility to participate in activities and how much bonus you can receive.

For your security, withdrawals or P2P trading will be disabled for 24 hours after your authenticator app is reset.

This may cause delays of up to 24 hours to receive withdrawals. Learn more about hot and cold wallets. If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared.

Daily limit: The maximum amount you can withdraw within a 24-hour period. Limit resets on a rolling basis, 24 hours after each transaction — not at midnight. Monthly limit: The maximum amount you can withdraw within a 30-day period. Limit resets on a rolling basis, 30 days after the transaction that reached the limit.

If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.