Why is my account restricted and what should I do?
Once our team has assessed your submission, we will update your case via the ticket centre. Review timelines vary depending on the verification required. Note: if you submitted information more than 48 hours ago and have no update, contact OKX Support and provide your ticket number for a status check.How long does a review take? Review timelines vary depending on the nature of the restriction and the complexity of your case.
Published on Feb 27, 2026Updated on May 8, 2026565