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ALL-IN Campaign terms and conditions
All applicable taxes, costs, and additional expenses associated with the acceptance and use of the prize are the sole responsibility of the Campaign prize recipient. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Aug 18, 2025Updated on Nov 17, 2025FAQ1What is Proof of Reserves (PoR) user snapshot data?
Initial: Funding account 5,000 USDT Flexible/Fix Loan: user stakes 5,000 USDT to borrow 0.1 BTC Comparison between user assets after the loan and snapshot data: Account equity Snapshot Initial assets 5,000 USDT Loan User puts down 5,000 USDT as collateral to borrow 0.1 BTC Borrowed loan? Funding account: 0.1 BTC Grow account: 3,422.46 USDT Note: This is a user's collateral equity.Published on Jan 20, 2023Updated on Apr 3, 2026FAQ494Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on Feb 12, 2026FAQ1,823Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
To verify if the asset balance of your account has been included as a zk-STARK Merkle leaf, log in to your OKX account, visit "Audits" to view recent audits, select Details to view your audit data 2. Get the data you need for manual verification by selecting Copy data 3. After selecting Copy data, open the text editor (e.g. using notebook) then paste and save the JSON string as a file. The file must end with the name "_inclusion_proof.json."Published on May 10, 2023Updated on Sep 8, 2025FAQ179Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Here's how you can check if your asset balance is included as a zk-STARK Merkle leaf: Log in to your OKX account, go to Assets and select PoR reports Select Details to view your audit data Get the data you need for manual verification by selecting Copy data After selecting Copy data, open the text editor (e.g. using notebook) then paste and save the JSON string as a file. The file must end with the name "_inclusion_proof.json."Published on Oct 21, 2024Updated on Feb 11, 2026FAQ91How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on Sep 10, 2025FAQ12Why am I asked to confirm my personal details again?
personal data is encrypted and securely stored in line with data protection laws.Published on Mar 19, 2025Updated on Oct 15, 2025FAQ142How do I level up my trades with Mizar?
Mizar is 100% subscription free, and all tools are available for everyone. That means users pay fees based on their trading volume. Additionally, users share part of their profits when copy-trading other users. Mizar users are part of a STAR system, a tiered system where fees are discounted based on your average 30 days volume or amount of $MZR (Mizar’s utility token) staked.FAQ1. Do I get a free trial on Mizar?Published on Mar 28, 2024Updated on Jan 2, 2026FAQ5Address type upgrade FAQ
Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.Published on Aug 26, 2025Updated on Dec 30, 2025FAQ858How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Mar 31, 2026FAQ2How do I enable allowlist? (web)
Select the checkbox if you'd like to save the address as verified address to skip future verification and Save to continue making your withdrawal Add new address and save as verified address 6. In the Address book, you can enable the Allowlist only or enable the New address withdrawal lock at the same time Enable allowlist in your address book Note: When the Allowlist is enabled, you can only withdraw funds to addresses in the address book.Published on Aug 14, 2023Updated on Feb 12, 2026FAQ416Passkey FAQ
On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling. To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.Published on Mar 19, 2025Updated on Mar 4, 2026FAQ117How do I set up indicators on the chart?
Once you've set up indicators, you can save the chart layout for easy access later. Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on Nov 30, 2024Updated on Sep 10, 2025FAQ14How do I add my emergency contact?
Key in all the requested details of your emergency contact Toggle on the Let OKX notify this contact option if you want us to send notification to the contact person regarding they have been added as your emergency contact. Switch on the notification feature Select when to notify contact, as we'll contact you after your inactivity period, and if there's no reply within Your response time, we’ll contact them. Set your inactivity period and response time Save and Confirm the contact information.Published on Jul 24, 2025Updated on Feb 12, 2026FAQ259Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Aug 22, 2023Updated on Mar 4, 2026FAQ414