FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 24 Apr 20264,363
- How do I change my phone number?Published on 7 Sept 2023Updated on 5 May 202614,581
- How do I change my phone number?Published on 7 Sept 2023Updated on 30 Apr 20266
- How do I change my email?Published on 6 Sept 2023Updated on 5 May 20264,122
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20253
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 May 202613,878
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 16 Apr 202616,253
- What is sub-account?Published on 22 Aug 2023Updated on 30 Apr 20261,845
- How do I close my account? (web)Published on 22 Aug 2023Updated on 4 May 2026460
- How do I close my account? (app)Published on 22 Aug 2023Updated on 5 May 2026895
- How do I close my account? (app)Published on 22 Aug 2023Updated on 28 Apr 20268
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 24 Mar 2026402
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 25 Mar 2026369
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 8 May 2026393
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 17 Apr 2026594