All
FAQ
Announcements
Product documents
How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on 14 Jan 2025Updated on 31 Mar 20268How do I turn on the quick order feature?
Move the Plus button effortlessly on the trading pageHow do I turn on quick orders? Select Display Enable quick order by ticking the Quick order option Activate the Floating window and/or Plus button by toggling the function on Switch on both of the options available under the Quick order option Find out how you can effortlessly execute your trade precisely here.Published on 23 Oct 2024Updated on 10 Sept 202516How do I turn on and sync multiple charts on a screen?
Traders on our platform currently lack available settings under the multiple charts view. Unlike TradingView, which includes settings such as symbol, interval, crosshair, and time and date range synchronization, the multiple charts on our platform currently operate independently without synchronization. Additionally, order and position lines are not visible under multiple charts and can only be...Published on 9 Aug 2024Updated on 10 Sept 202530How do I use the Account long/short ratio indicator?
What's the Account long/short ratio indicator? The Account long/short ratio indicator visualises the ratio of accounts with net long positions to those with net short positions. This is a sentiment analysis indicator. An indicator featuring a high long-short ratio signifies positive expectations among investors. The display of Account long/short ratio indicatorHow do I turn on the Account long/short ratio indicator?Published on 16 May 2024Updated on 12 Feb 202619How do I use the Top account long/short ratio indicator?
Long/short ratio (Accounts) ratio is calculated as accounts with net long positions/ accounts with net short positions. The display of Top account long/short ratio indicatorHow do I turn on the Top account long/short ratio indicator?Published on 16 May 2024Updated on 12 Nov 202521How do I use the Top position long/short ratio indicator?
The display of Top position long/short ratio indicatorHow do I turn on the Top position long/short ratio indicator? When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Top position long/short ratio Select Top Pos.Published on 16 May 2024Updated on 10 Sept 202516What's Private Copy Trading?
Head to My lead trades > Settings and switch on the Private mode toggle Select the Private mode option Select Confirm from the pop-up menu Proceed to turn on private mode After enabling private mode, you can create unique invitation links for your copy tradersHow do I invite copy traders?Published on 29 Aug 2023Updated on 4 Mar 20261,746How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512How do I use the Taker buy/sell volume indicator?
This ratio offers insights into the prevailing market mood, enabling traders and investors to discern the timing of buying and selling activities with greater accuracy. The display of Taker buy/sell volume indicatorHow do I turn on the Taker buy/sell volume indicator?Published on 16 May 2024Updated on 10 Sept 202529What's Smart Sync on spot copy trading?
The platform evaluates position ratios and controls the order size to reduce exposure when necessary, ensuring that your risk matches the trader’s profile.Can I manually stop following a trader in Spot Smart Sync? Yes, you can stop following a trader at any time. Once you terminate the copy relationship, your funds will be returned to your trading account, and no further trades will be placed on your behalf.What happens if the trader’s position ratio changes in Spot Smart Sync?Published on 9 Oct 2024Updated on 4 Mar 2026267How do I reset my Two-factor authentication (2FA)?
and you'll be prompted to download the OKX app to proceed Select authentication method unavailable to reset your authentication Note: If you just wish to turn it off, find the Phone authentication / Authenticator app in the Security center, and select Turn off You may need to provide your ID document and complete facial recognition for verification purposesI can't log in to my accountOn the app If you enable two-factor authentication and login into your account as usual, the system will trigger two-factorPublished on 15 Sept 2023Updated on 15 Oct 202527What's smart sync and how do I use it?
Copy ongoing positions: if you turn on Copy ongoing positions, you’ll immediately copy any ongoing open positions the lead trader already has at market price and in proportion to the lead trader’s fund allocation. If you turn this off, you’ll only copy new positions the trader opens. Note: view the lead trader’s ongoing positions on their profile to help decide whether or not you want to use this feature.Published on 26 Feb 2024Updated on 12 Feb 2026434How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
This automated trading tool transforms the traditional method of accumulating BTC. Both a strategy and a philosophy, by integrating trading bots into the hoarding process, we're able to compound the value of the hoarded tokens accumulated through arbitrage, and enjoy the gains when both coins rise in value over time.How does the ETH/BTC Bot work? The ETH/BTC Bot operates by leveraging the constant oscillation of the ETH/BTC exchange rate.Published on 6 Mar 2024Updated on 10 Sept 202527How do I use the Open interest indicator?
The display of Open interest (OI) indicatorHow do I turn on the OI indicators for trading?Published on 15 May 2024Updated on 10 Sept 202521How do I navigate to and customize notification settings?
Turn promotional notifications on/off if you’d rather not receive marketing updates. Customize price alerts by selecting the assets you want to track.Published on 8 Oct 2025Updated on 6 Nov 202517