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Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on 1 Jun 2023Updated on 29 May 20265,607What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is aware of its obligations under OKX’s Terms of Service and to ensure compliance with certain regulatory requirementsPublished on 5 Feb 2024Updated on 29 May 2026132What do I need to do when I change my country of residence?
If you need to close positions or manage unsupported assets, your transition journey will be customized to help you navigate these changes smoothly and efficiently.How do I change my country of residence?Published on 10 Apr 2025Updated on 29 May 2026638How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
How do I know whether I'm required to complete the anti-money laundering (AML) program questionnaire? If you're required to have an anti-money laundering (AML) program in place in accordance with the local laws and regulations that your institution must comply with, then you'll be required to complete the AML program questionnaire as part of your onboarding process. For example, if you're a...Published on 12 Dec 2024Updated on 29 May 202680How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution. Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review...Published on 13 Oct 2023Updated on 29 May 2026147Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
You need to fill out both the deposit address and tag/memo before submitting a request. If this is not done, the funds may not be credited to the correct address. Note: deposit tag/memo are typically 7–8 digits long. Please refer to the tag/memo number displayed on the deposit page and enter it exactly as shown. For example, you can find both the deposit address and tag/memo on the deposit page in the screenshot below: Deposit page with both deposit address and tagHow do I fill in the tag/memo?Published on 22 Aug 2023Updated on 29 May 2026417How do I check the status of my returned withdrawal?
It should clearly include: Withdrawal TXID from OKX Refund TXID from the external platform Token type Token amount Deposit address (with tag/memo, if needed) Show the deposit address for the specific token type on the external platform. This is required if the withdrawal was returned due to a wrong or missing tag/memo. Important things to note: Record the video using a separate device (screen recordings are not accepted). The conversation must be with human support on the external platform.Published on 30 Oct 2023Updated on 29 May 2026298How can I get my project listed on OKX?
Include key metrics such as: Total Value Locked (TVL) Market share User growth Accurate, data-driven information strengthens your application.Do I need to explain competitors and differentiators? Yes. Clearly explain: Who are your competitors What makes your project unique This helps reviewers understand your market position.What should I include about tokenomics?Published on 16 Apr 2026Updated on 29 May 20261How to transfer crypto from Coinbase to OKX?
If you're looking for a new crypto exchange, here are a few things to consider about OKX: Low trading fees in the Netherlands & Belgium: OKX's maker fee starts at 0.08%, making it the most competitive offer in the Netherlands. We also offer free iDeal, Bancontact and SEPA bank transfers. Regulated in Europe: OKX was the first to obtain a MiCA license, making it available for the whole of Europe.Published on 19 Jun 2025Updated on 29 May 20267How do I deposit SGD with PayNow?
Why do I need to verify my identity before making a deposit? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.5. How do I check my cash deposit history? You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page6.Published on 8 Nov 2024Updated on 29 May 20267How do I level up my trades with Mizar?
Do I need to deposit funds on Mizar to trade? No. Mizar is non custodial. That means you don't need to deposit any funds on Mizar to trade, but you can connect to your exchange with API keys.3. How do I connect OKX to Mizar? Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.Published on 28 Mar 2024Updated on 29 May 20265How do I deposit SGD with FAST, MEPS and International wire transfer?
Why do I need to verify my identity before making a deposit? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.5. How do I check my cash deposit history? You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page6.Published on 13 Mar 2025Updated on 29 May 2026Pay wallet auto top-up FAQ
No manual action is needed.What do I need to configure when setting up a rule? You'll need to define three things: Trigger threshold — the minimum Pay balance that activates a top-up Top-up amount — the fixed amount to transfer each time the rule triggers Funding sources — up to 3 sources, ranked in priority order to determine which is drawn from firstHow do I set the auto top-up feature? Note: please ensure that your app is on version 6.171.1 for iOS, while Android version is on 6.171.0.Published on 14 May 2026Updated on 28 May 20262How do I deposit USD with International Wire transfer as a Singapore user?
You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page7. Where do I find limits, fees and processing time details for cash deposit? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Published on 12 Mar 2025Updated on 29 May 20262What to do in the event of a trade error
The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.Published on 30 Jun 2022Updated on 29 May 202696