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Why didn't the TP/SL execute at the set price?
Take Profit or Stop Loss trigger price was not triggered A take profit or stop loss order is only sent to the market after the trigger price is successfully met. When setting a take profit or stop loss order, you can choose one of the following trigger price types: Last Price, Mark Price, or Index Price. You can view the price trends for these three price types on the candlestick chart.Published on 13 Nov 2024Updated on 20 Apr 202611What's Smart Sync on spot copy trading?
For Spot Smart Sync, you'll need to stop following the trader before your funds are released. For custom copy trades, your assets will remain in your trading account until the copy trade is ended. How to stop a copy trade: On the App, select Trade > Bots & Copy Select My copies / My bots / Bot signals > My copies Select Manage > Stop copying to stop the copy trade For more details, please refer to How do I manage my copied trades?Published on 9 Oct 2024Updated on 11 May 2026268What's the Spot DCA (Martingale) bot and how do I use it?
Stop loss (SL): another optional setting to limit losses. If the price drops to this level, the bot will stop trading and sell all base assets at the market price.How do I manage my Spot DCA (Martingale) bots? From the trading bot dashboard, you can monitor and manage your Spot DCA (Martingale) bots: Stop your bot: when you stop the bot, all pending orders are cancelled. You can choose to either sell any available crypto at the market price or keep it.Published on 29 Apr 2025Updated on 17 Nov 2025Why is my account restricted and what should I do?
Select Cancel all or cancel to cancel your open ordersHow can I stop a strategy? On the App Go to Trade page > Strategies and select the relevant strategy Select More > Stop > Confirm to stop a strategy Select More once you select the strategy Select Stop from the menu Select Confirm to stop the strategyOn the Web Go to Trade page > Strategies Click Stop to stop a strategy Select Stop to stop the selected strategyPublished on 27 Feb 2026Updated on 8 May 2026575How do I place a TP/SL with Limit Order?
What's Take Profit (TP) and Stop Loss (SL)? Take Profit (TP) and Stop Loss (SL) are parts of One-Cancels-the-Other (OCO) order. OCO order is a pair of orders that are set simultaneously. If one order is triggered and executed, the other order is automatically canceled. This strategy allows traders to manage their trades more effectively by combining both a TP and an SL order.Published on 31 May 2024Updated on 12 Feb 2026282Spot grid bot FAQ
Additionally, if the lead bot is stopped, the copied bot will also stop automatically, with any assets being sold at market price.15. How can I stop my Spot grid bot? You have multiple ways to stop your Spot grid bot, both manually and automatically: Manually stopping the bot: To stop your bot manually, simply open the Bot Details window and select the Stop button.Published on 28 Aug 2025Updated on 22 Jan 202621What's the Spot Grid bot and how do I use it?
If the price reaches this level, the bot will stop trading and sell all base assets at the market price. Stop loss (SL) price: another optional setting aiming to limit losses. If the price drops to this level, the bot will stop trading and sell all base assets at the market price.How do I manage my Spot Grid bots?Published on 29 Apr 2025Updated on 17 Nov 20251How do I create a successful copy trade order?
Stop loss per order: set the stop loss value for each individual order. We recommend following the lead trader's suggestion. You can configure your advanced settings according to your needs Select Copy, and an order summary will be displayed. You can review the order information and then select Copy to complete your order. Review the order summary before you proceed to the next siteHow do I select a trader?Published on 2 Aug 2023Updated on 13 May 2026351How do I use spot margin trading? (App)
Close Select Positions and select the specific position you want to close > select Close > Enter the price or select Market Price > Enter the desired amount > Close Note: customers can also choose the Take Profit(TP) and Stop Loss(SL) method to stop the position. This helps to SL or TP in a timely manner.Published on 20 Mar 2023Updated on 12 May 2026221How do I close lead trades with a limit order and custom amount?
Supported order types for futures trading include: Support type Order type Supported Limit, Market, Advanced limit (Post only, FOK, IOC), Take Profit (TP) / Stop Loss (SL), Trailing stop, Trigger Not supported Iceberg, TWAP Note: if you place any bot trades (such as futures grid, futures DCA, or arbitrage bots) they won't act as lead trades.Published on 5 Dec 2023Updated on 9 Feb 20262,263Lead traders: How do I carry out lead trades?
After a trader starts leading a trade, they can set the take profit and stop loss. To ensure a positive experience for copy traders, when setting a stop loss/take profit order price, or when closing a position, the lead trader can only use the limit price and custom close amount. Estimated total assets in the Marketplace only include bots assets and exclude lead trading positions.How should I cancel lead trades?Published on 21 Dec 2022Updated on 15 Apr 2026393What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
It also allows traders to set up stop-loss orders to limit potential losses. It's highly advisable to set up stop-loss orders. By setting up the stop-loss, traders can limit the risks according to their comfort level.What's an example of a Futures DCA bot? Assuming the current price of Bitcoin (BTC) is $25,000, you decide to buy a long BTC contract with value of $10,000 and the take-profit you set is 5%.Published on 3 Apr 2024Updated on 28 Jan 202681What's smart sync and how do I use it?
You can adjust your total investment and total stop loss, and also stop copying the lead trader. Select Settings to proceed to the Spot copy trade settings You may modify the amount of your total investment effortlessly by selecting Modify Set your total investment details smoothly by selecting Modify Fill up the amount for Total stop loss for trader and select Save Select Save to save all your settingsFAQ1. I’m already copying lead traders.Published on 26 Feb 2024Updated on 12 Feb 2026435Spot copy trading: lead trader FAQ
Reliable: lead traders with well-defined risk control and stop-loss strategies, demonstrating accountability to users, maintaining a low maximum drawdown, setting reasonable stop-loss levels, and striving to secure positive PnL outcomes for copy traders.7. What are the sorting and ranking criteria for lead traders on the Market board, and what are the requirements to maintain or improve my standing on the board?Published on 18 Oct 2023Updated on 3 Mar 202667What could be the reasons behind the failures of my futures copy trades?
Exceeded maximum total amount When a copy trader’s investment across all orders exceeds the maximum total amount they set, the system stop opening new positions until some ongoing ones are closed. Slippage protection Significant differences in the entry price between you and lead traders can have a big impact on your profit and loss.Published on 1 Sept 2023Updated on 12 Feb 2026203