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WhatsApp: fraudulent groups will contact potential victims via WhatsApp, send false information, or conduct scam activities. Note: we don't have any official WhatsApp groups. Be cautious of scams pretending to be our official channels. Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information.Published on 28 Sept 2023Updated on 6 Feb 20262,635How do I supercharge my trading with Alertatron's automated solutions?
There are three main steps: Creating a set of OKX API keys: Visit here to learn more Adding the API keys to Altertatron: Visit here Amazing, you can now send your first test order!Published on 28 Mar 2024Updated on 8 Oct 20251Trading Signal Bot FAQs
Additionally, we've established a dedicated Telegram channel for OKX Signal Bot. This channel serves as a platform where you can ask questions, share your queries, and stay updated on forthcoming features. Join us on Telegram through the following link: [Official] OKX Signal Trading. Your engagement is valued, and we're here to provide the assistance and information you need.19. I've purchased an invite-only TradingView script from a provider. How do I execute this on OKX?Published on 9 Oct 2023Updated on 10 Apr 2026136I haven't received the verification code
If the page shows that the authentication code failed to send, please wait 1 hour before trying again.Published on 16 Aug 2023Updated on 10 Apr 202632,753Crypto gift FAQ
Search for your recipient to ease the process You can also share the gift link with anyone Once the gift is configured, you can send it directly to your recipient by selecting the Confirm and send option. They'll receive an SMS and a system notification updating them on the gift Notify your gift recipient by sending any notification via any communications channels availableHow do I receive a crypto gift?Published on 26 Sept 2024Updated on 4 Mar 20261,099How do I identify OKX official accounts?
Telegram: if you manage to identify the fake admin according to the identifier, please Block & Report it to @notoscam. Twitter: if you manage to identify the fake admin according to the identifier, please select More > Block & Report.How should I protect myself from being scammed? Protect your privacy. Never share your login credentials, and passwords, and never send assets to anyone who you haven't verified. We always send out notifications for any events users may wish to participate in.Published on 11 Aug 2023Updated on 26 Jan 20265,366What should I do if I mistakenly withdraw crypto via the wrong network?
Return to your Web3 wallet, select Send > select crypto and network Select send in your OKX Web3 wallet 5. Paste the deposit address you copied from your exchange account Paste your deposit address 6. Enter the amount and select Next to review your send details and select Confirm to complete the process of retrieving the assets Review your send details Note: When you send crypto from OKX wallet, ensure you have sufficient OKB as transaction fees.Published on 17 Mar 2023Updated on 26 Jan 20265,581Satoshi test FAQ
It involves sending a small, precise amount of cryptocurrency to a specific address provided by us. For the precise rule, you may refer to the Satoshi test guide here.2. Why do I need to perform the Satoshi test? The Satoshi test helps ensure compliance with the Travel Rule and enhances the security of transactions by verifying that you control the wallet address involved in the transaction.3. How much cryptocurrency do I need to send for the Satoshi test?Published on 28 May 2024Updated on 15 Oct 202540How do I update my email?
Self-service tool For quick access, click the button below:On the app Open the OKX app, and select Menu Open Menu page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.Published on 6 Sept 2023Updated on 15 Oct 20251How do I change my email?
Select Send code in both the New email authentication and Current email authentication fields. We'll send a 6-digit verification code to both your new and current email. Enter the code accordingly.Published on 6 Sept 2023Updated on 9 Feb 20264,074How do I change my phone number?
Select Send code in both the New phone SMS verification and Current phone SMS verification fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on 7 Sept 2023Updated on 12 Mar 202614,428How do I change my phone number?
Select Send code in both the New phone SMS verification and Current phone SMS verification fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on 7 Sept 2023Updated on 3 Nov 20253How to withdraw, trade and stake WLD tokens on OKX wallet?
Select Send and paste your Op-WLD wallet address. Double check your Op-WLD address. If it is correct, select the confirmation of your Op-WLD wallet address. Choose amount that you would like to send to OKX Wallet and select Preview Send. Select and hold the Hold to send button. Hold the button to send the token You will receive the Order Successful notification once it's completed. Successful notification of your transactionHow do I trade WLD tokens on OKX Wallet?Published on 28 Jul 2023Updated on 12 Feb 2026103How can I protect myself from scammers?
Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash. Always check the email address to make sure the domain matches with the service domain. Raise a dispute if the domains don't match. Be cautious of 'partial payment or amount manipulation' scams.Published on 21 Aug 2023Updated on 3 Mar 202612,092How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on 26 Nov 2024Updated on 8 Sept 202571