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How do I check the status of my institutional verification?
Please check your email for updates as our onboarding team may contact you for additional information While the application is under review Once your application is approved, the status will update to Approved Your institutional verification status will return as Verified once it's approved Note: if your application is rejected, the status will be updated to Rejected and you may select the verification feedback option for more information and you'll receive a detailed explanation of the rejectionPublished on 10 Oct 2024Updated on 29 May 202639How do I check the status of my returned withdrawal?
How can I check the status of my returned withdrawal? Head to the website and select the chatbot button situated at the bottom end of the page. Continue the conversation within the chatbot system in any language that you prefer. Start the conversation via the chatbot system on the main page of the OKX website You'll be prompted to select the common topic, choose Withdrawal as your topic.Published on 30 Oct 2023Updated on 29 May 2026299How do I fix errors when submitting my institutional verification?
Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 29 May 202660Singapore Referral Program - Terms and Conditions
This activity is not (i) investment advice or an investment recommendation; (ii) an offer or solicitation, buy or sell crypto/digital assets; or (iii) financial, accounting, legal or tax advice. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.Published on 17 Nov 2024Updated on 29 May 20262What is trigger order?
This article is for informational purposes only and is not financial, investment, or tax advice. Please do your own research and seek independent advice before making any investment decisions.Published on 8 May 2026Updated on 29 May 2026Trade Like A Pro hype rules
Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient. Participants who browse the activity or Campaign page and participate in this Campaign are regarded as having read and understood the terms and conditions of the Campaign.Published on 25 Sept 2023Updated on 29 May 202613What is the New User Full Rebate Program?
This activity is not (i) investment advice or an investment recommendation; (ii) an offer or solicitation, buy or sell digital assets; or (iii) financial, accounting, legal or tax advice. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.Published on 16 Mar 2026Updated on 29 May 20264How to transfer crypto from Coinbase to OKX?
The approval, granted following the acquisition of their MiCA license on January 27, 2025, reinforces OKX's status as a reliable and compliant entity within the European cryptocurrency market.Published on 19 Jun 2025Updated on 29 May 20267Why can't I withdraw my rewards?
To check the hold status of your rewards: Go to My rewards Select On hold Find the reward you want to check — the remaining hold time is shown next to each item OKX My rewards page with On hold status and reward details Note: rewards listed under Earned are already available to withdraw. If you need further help, reach out to OKX Assistant.Published on 22 May 2026Updated on 5 Jun 20262What should I do if my withdrawal isn't successful?
Please contact the recipient promptly to confirm the status of the assets: If the recipient is a wallet, please contact the relevant wallet support for assistance. If the recipient is another trading platform, please reach out to their customer support for help.Published on 17 Oct 2024Updated on 29 May 2026271Why is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Published on 31 Aug 2023Updated on 29 May 20261,049How can I reduce trading fees?
Below are some effective options:Increase your assets or trading volume If you're a high-frequency trader or an institutional user, you may qualify for VIP status by meeting certain asset or trading volume requirements. You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates.Published on 19 May 2025Updated on 29 May 202670What are Source of Funds (SoF) and Source of Wealth (SoW)?
SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows businessPublished on 24 Dec 2024Updated on 29 May 20261OKX Sub-Affiliate link rules
If the sub-affiliate cancels their sub-affiliate status, the invitees and affiliates under that link will never earn commission again.Published on 28 Sept 2023Updated on 29 May 2026675How do I check my deposit progress?
You'll see the deposit amount, deposit status, and deposit time on the details page 4.Published on 13 Aug 2023Updated on 29 May 20269,008