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How do I buy crypto with GrabPay?
On the app Log in to your account on OKX app, go to Buy and Sell and select Buy Enter into the Buy and sell section Select > within the SGD balance option Select your payment method section On the method selection page, select GrabPay Select GrabPay as your payment method Select cryptocurrency and amount you wish to purchase and Preview your order Key in your details and preview your order Preview your purchase and submit it by selecting Buy Buy your crypto to submit your purchase Login using yourPublished on 28 Jan 2026Updated on 29 May 2026Why is my account restricted and what should I do?
To close the outstanding positioning in your account, please follow the prompts on the App or web page.Close all at market price Based on your own needs, you may choose to close all positions at market price by selecting the Close All at Market Price button above your position and selecting Confirm / Cancel as prompted on the page.On the App Select the position > Positioning and Assets Go to Positions & Assets and select Close all Select Close All at Market Price > Confirm to close all positionsPublished on 27 Feb 2026Updated on 4 Jun 2026965How do I register as a market maker?
To sign up as a Maker, please reach out to your Account Manager if you already have an account, or fill in the form here if you are a new user interested in making markets. If we think you're a viable candidate, our team will reach out to you to guide you through the process.Published on 23 Jun 2022Updated on 29 May 202675How do I buy crypto with Apple Pay?
You can now use Apple Pay to buy crypto instantly on our platform—directly from your iPhone or other supported Apple devices. This feature is currently available to Singapore residents who have completed account verification. Apple Pay isn't supported on web or Android devices at this time.Getting started For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on 11 May 2026Updated on 29 May 2026How do I buy crypto with Google Pay?
You can now buy crypto instantly on OKX using Google Pay via the app or web. This feature is available to SG residents who have completed account verification and linked a Visa or Mastercard debit card in their legal name as registered with OKX. Google Pay is not supported on iOS devices at this time. Google Pay isn't supported on iOS devices at this time.How do I buy crypto with Google Pay?Published on 22 Jul 2025Updated on 29 May 2026How do I buy with debit / credit cards?
You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio pagePublished on 22 Feb 2024Updated on 14 May 2026586Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.Published on 17 Oct 2024Updated on 29 May 20262,030How do I authorize a new device when I log in?
When entering the verification code and completing facial verification, please ensure both steps are performed in the same IP network environment. If the network environment differs between the web and app, to complete the process more smoothly (such as resetting your password), we recommend performing the operation directly in the app. Depending on your country and available choices, you may need to take certain steps in order to authorize your device.Published on 31 Aug 2023Updated on 4 Jun 202613,981How do I set up a recurring buy plan?
Automate your crypto purchases on schedule with the recurring buy feature. This is available in Simple and Exchange modes, and can only be accessed via the OKX mobile app. You can set up a daily, weekly, every 2 weeks, or monthly plan for purchases by following these steps.How do I create a recurring buy plan?Published on 23 Jan 2025Updated on 29 May 202650How do I use recurring buy trading bot?
On the app Open your OKX app, go to Homepage and select Trade Select Trade from the Homepage In the Trade menu, select Trading bots Note: it's only available for the spot market. Make sure to choose a spot trading pair from the menu. Select Trading bots from the trade menu Select Recurring buy from the bot list in the main menu Select recurring buy from the menu Select the asset you wish to purchase.Published on 30 Aug 2024Updated on 29 May 2026590How do I buy crypto with my cash balance?
Why am I seeing a subset of crypto on Buy/Sell crypto list when buying with my cash balance? The list of cryptocurrencies available on the Platform only includes those that are currently supported. If you wish to access more crypto pairs and trading functions, you can navigate to Spot Trade.4. After buying with my cash balance, where can I view the crypto I purchased?Published on 16 Nov 2023Updated on 29 May 20261How do I buy crypto with my cash balance?
Why am I seeing a subset of crypto on Buy/Sell crypto list when buying with my cash balance? The list of cryptocurrencies available on the Platform only includes those that are currently supported. If you wish to access more crypto pairs and trading functions, you can navigate to Spot Trade or DEX.4. After buying with my cash balance, where can I view the crypto I purchased?Published on 16 Nov 2023Updated on 29 May 2026365How do I buy and sell crypto with a third party?
Fiat gateways are third-party providers that partner with OKX offering options for customers to buy and sell crypto.Why there are no gateway providers after I selected fiat, crypto and payment method? Offers are available depending on your payment method and region. There might be no providers supporting your region.Why do I need verification for the fiat provider? The fiat provider handles your fiat-to-crypto transactions.Published on 5 Sept 2023Updated on 29 May 2026677Crypto available for withdrawal FAQ
Factors such as your account history, deposit method, and amount can affect whether a hold is triggered and how long it lasts.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.Published on 25 Jan 2024Updated on 29 May 20263,695What's a limit order?
When the market price meets your conditions, the system will execute the order at the best available price within your specified limit. Whether a limit order is executed as a maker or taker depends on the price you set, the order quantity, and current market conditions. Example: If the current market price of BTC is 53,000 USDC and you want to buy at a lower price of 52,900 USDC, you can place a limit buy order at 52,900 USDC.Published on 22 Aug 2023Updated on 29 May 2026179