If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.

The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?

In these cases, you will need to wait for the system to lift the restriction automatically.Appeal documents for T+N If your P2P order triggers T+N, please submit the following documents to raise a dispute: Proof of payment and transaction statements for the payment method used in the past month (PDF or screenshot) If payment was made via WeChat or Alipay balance, please upload a PDF bill showing the payment time and payment method If payment was made via a linked bank card, please provide the corresponding

Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses. Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network.

With this feature enabled, you can only withdraw to addresses saved in your address book. To add a new address, simply add it to your address book prior to withdrawing. If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw > Select Withdraw crypto > Select crypto 2. Select Address book > Tap Address Settings icon in the top-right corner 3.

The combo price as displayed on the builder is based on the mid-point of the latest bids and asks on the order book. However, block trading occurs off of the order book as a privately negotiated transaction between a Taker and a Maker. Therefore, the quote that the Maker provides to you does not necessarily need to match the order book price.

Guaranteed, instant off-order book execution: Place trades of any size without impacting the order book. Use 20+ predefined strategies including future spreads, options, straddles, and more. Avoid price slippage risk when executing multiple-leg strategies. Streamlined workflows: Two-click trading eliminates the operational burden across the entire workflow. End-to-end automated execution from order, to price discovery, settlement, and clearing, makes for an efficient experience.

Address book updates We've updated the address book with new Network scope and Token scope options, giving you more flexibility and control over which networks and tokens each saved address applies to. When you're making a withdrawal, the address book also automatically filters addresses based on the network and token you've selected. What do "Network scope" and "Token scope" mean when I add an address? These new options give you more flexible and secure control over your withdrawal addresses.

Supports placing orders by contract quantity If the order price can be matched immediately against the current order book, it is filled immediately (Taker) If it cannot be matched immediately, it rests in the order book and waits (Maker) (2) Market Order No price is specified; the order is filled immediately at the best available price in the current order book. Suitable for users who want to enter or exit positions quickly.

It allows traders to access deep liquidity through an execution layer that automates trades and settlements instantly and off the order book. For futures spread trading in particular, it offers: Cost efficiency Tight quotes: send custom RFQs for multiple market-makers to compete over. Minimal price slippage: avoid price slippage with our instant off-order book execution solution for multiple-leg strategies.

As a result, even if your market or limit order is successfully triggered and sent to the market, it may not be filled or may only be partially filled due to other orders in the order book that offer better prices or were placed earlier.

View order book: The order book displays current buy and sell orders: Red area: sell orders Green area: buy orders View order history: You can view open orders, order history, positions, and assets in the orders section.Select All to view your open orders (orders that haven't been filled yet) and order history ( includes completed and canceled orders). You can also view details such as order time, trading pair, and volume.How do I adjust the order book view?

Order rules Supported order type: Limit orders only Market orders: Not supported All eligible users may participate in pre-open Orders that meet the pricing requirements will remain in the order book when trading begins.Orders that do not meet the pricing requirements may be cancelled at the end of the pre-open period. After the Pre-open After the pre-open ends: Continuous trading begins shortly after the pre-open ends. Previously placed limit orders stay active in the order book.

On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?