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Travel Rule FAQ
By implementing the Travel Rule, we aim to enhance transparency and traceability in virtual asset transactions, similar to the obligations of traditional financial institutions.The impact of Travel Rule on users The implementation of Travel Rule measures at OKX will be gradual and primarily affect users in regulated regions.Published on 20 Jul 2023Updated on 29 May 2026816Trading Fee Rules FAQ
You can find the current maker and taker fee on our trading page Alternatively, you can log in to your account on our app then go to Trade, and select More and Fee rules to find out the fee level and fee rate for the current pair. Select Fee rules to view more about your current fee tier and rules5. How can I check the trading fees in advance? You can't check your trading fees in advance. You can calculate or view the fees for completed orders yourself.6.Published on 22 Mar 2024Updated on 8 Jun 20261,089What are the trading volume rules for the campaign?
Any trades involving non-eligible tokens will: Not be counted toward your campaign trading volume Not contribute to rewards or ranking (if applicable)Where can I find more detailed rules? For complete details, including: Eligible tokens Campaign mechanics Reward structure Please refer to the specific official campaign rules page provided on our platform.Published on 26 Mar 2026Updated on 29 May 20261OKX Sub-Affiliate link rules
As further detailed in the OKX Affiliate Rules and the OKX Sub-Affiliate Rules, all affiliates and sub-affiliates must remain fully compliant with all applicable laws and regulations and shall be responsible for any violations thereof.Published on 28 Sept 2023Updated on 29 May 2026675Trade Like A Pro hype rules
OKX or the Campaign organiser reserves the right to cancel the eligibility of any participant or who engages in dishonest or abusive activities, violates the terms and conditions of the activity, violates local regulatory rules for transactions, or engages in any other activity related to illegal, fraudulent, or harmful purposes.Published on 25 Sept 2023Updated on 29 May 202613OKX P2P dispute handling rules
*This rule applies only to non-CNY trades.Buyer's Dispute 1. Order cancellation: Even if the payment is successfully completed, there is a possibility that the order may be canceled either due to the expiry of the payment window or mistakenly by the buyer. In such cases, OKX customer support will do their best to reach out to the seller and arrange for a refund. OKX reserves the right to suspend or terminate the accounts of uncooperative or bad-faith* behaviours during the process. 2.Published on 28 Aug 2023Updated on 29 May 20261,141What are the rules for P2P order cancellation?
How do the rules work?Published on 16 Aug 2023Updated on 29 May 20261,829OKX Learn to Earn: BTC halving 2024 event rules
Rewards will be distributed among the participants in accordance with the rules below. You can learn about Bitcoin halving with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz.Published on 26 Mar 2024Updated on 29 May 20266,677Learn & Earn Campaign that is only for Turkish users event rules
Read the rules below to learn more.When does the event take place? The promotion starts on 24 October, 2023 (10:00 UTC+3) and ends on 14 November, 2023 (23:59 UTC+3).How do I participate? Read the provided learning materials to quickly understand OKX, and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours.Published on 24 Oct 2023Updated on 29 May 202638Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
The arbitration shall be administered by the Center for Arbitration and Mediation of the Chamber of Commerce Brazil-Canada (“CAM-CCBC”) under its Rules, and the Rules’ provisions shall be an integral part of the present contract. The number of arbitrators shall be one, who shall be a retired judicial officer (judge), appointed in accordance with the Rules of the CAM-CCBC. The parties shall bear their own attorneys’ fees and costs of arbitration unless otherwise ordered by the arbitrator.Published on 19 Jul 2024Updated on 29 May 20261OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Rewards will be distributed among the participants in accordance with the rules below. You can learn about the TON ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 29 December 2023, 00:00 UTC - 21 January 2024, 23:59 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz.Published on 26 Dec 2023Updated on 29 May 20264,136How do I unlock my deposit when the Travel Rule additional verification is required?
If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit Select submit to start additional verification2.Published on 29 Apr 2024Updated on 29 May 2026206Why am I asked to confirm my personal details again?
Verifying and updating your personal details is a standard part of our identity verification and compliance review procedures. These processes are essential for ensuring the security of your account and compliance with financial regulations. They help us confirm that your transactions are legitimate and align with your account activity.What details might I need to confirm?Published on 19 Mar 2025Updated on 29 May 2026155How can I get my project listed on OKX?
The listing process follows strict internal procedures. Requesting specific contacts may negatively impact your application.Should I use aggressive marketing or hype in my submission? No. Avoid exaggerated claims or promotional language. Provide factual, verifiable information instead.Does following this guide guarantee listing? No. This guide is for reference only. Listing decisions are based on internal review standards and overall project quality.Published on 16 Apr 2026Updated on 29 May 20262Knowledge test FAQ
OKX Singapore may determine to update the risk assessment according to its current policies and procedures and relevant regulations.Published on 3 Jun 2025Updated on 29 May 20262