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How do I set up a recurring buy plan?
What if I don't have enough balance for my next recurring buy order? We'll notify you in the app and send you an email 3 days before and one day before execute your order if you don't have enough funds. You can deposit funds to your balance to complete your future orders.6. Why did one of my recurring buy orders fail? And what happens next? Just like one-time orders, if there might not be enough funds in your OKX account or in the payment method you selected to execute the recurring buy plan.Published on 23 Jan 2025Updated on 29 May 202650How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
This ensures your bot retains enough balance to keep operating as intended without affecting open or upcoming trades. When you withdraw, the system will provide the highest amount possible that won’t compromise the strategy’s performance.Published on 20 Jun 2025Updated on 29 May 202659How do I select the correct network for my crypto withdrawals and deposits?
., just as different modes of transportation differ in speed and security. After selecting the network, you can copy the deposit address at OKX directly. Open the other exchange platform or wallet. Paste in the address you just copied from OKX under Withdraw, follow the prompts to fill in the relevant information, and confirm to complete a deposit. Important note: the platform currently doesn't support depositing USDT on the BSC network.Published on 22 Aug 2023Updated on 29 May 202621,554What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
If the trading pair has just launched and there are not enough candlesticks, the bot won’t trigger. In addition, please check the K-line interval set for the RSI. For example, if the interval is set to 1 hour, the bot will only evaluate the condition after the full 1-hour candlestick is completed. If the candlestick hasn’t closed yet, the condition won’t trigger, even if the RSI threshold is reached during that period.5.Published on 3 Apr 2024Updated on 29 May 202681What should I do if I mistakenly withdraw crypto via the wrong network?
Once you've added the crypto network, select Send, paste the address you just copied, and Next to enter your password to complete the process of retrieving the assets Select send to paste the address you just copied Note: When you send crypto from the MetaMask wallet, ensure you have sufficient crypto for the corresponding network as a transaction fee. For example, if you select ETH network, you are required to have ETH in your wallet as a transaction fee.Published on 17 Mar 2023Updated on 29 May 20265,890How do I find the Marketcap feature?
By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics.Published on 27 Feb 2025Updated on 29 May 20266Pay FAQ
You can activate Pay in just a few steps, depending on whether you've completed identity verification. If you haven’t completed identity verification: Select Get verified on the Pay homepage to begin. Once that's done, return to the homepage and select Get started to create your passkey and activate Pay. Learn more here.4. How do I make a payment on Pay?Published on 16 Sept 2025Updated on 29 May 20261How do I turn on the quick order feature?
It allows traders to enter their orders with just a few clicks, significantly reducing the time and effort required compared to traditional methods. This feature is especially beneficial in fast-paced market conditions, where timing is crucial, as it ensures that you can quickly react to price movements and execute your trades without delay. There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button.Published on 23 Oct 2024Updated on 29 May 202617How do I set a price alert?
Configure the parameters for your alert > Add alert On the Web: On the trading page, select the Alerts option by selecting the bell icon above the trading chart Start by setting the price alert, just by selecting the Alerts option Configure the parameters for your alert and select Add alert. If you have existing alerts, please select Create alerts How can I adjust the notification settings? On the App: 1. Tap Trade > Select the trading type at the top 2.Published on 30 Apr 2024Updated on 29 May 2026261Understanding the risks of using digital payment token services
Before you invest, understand your risk tolerance, assess your financial situation, and stay informed about market trends.Liquidity Risk Liquidity risk occurs when there aren't enough buyers or sellers in the market. This can make it difficult to buy or sell DPTs without significantly moving the price. Here's what you need to know: Few buyers or sellers can make trades harder to complete without moving prices Large transactions may cause extreme price swings and large losses.Published on 17 Jun 2025Updated on 29 May 20263How do I turn on and sync multiple charts on a screen?
Yes, you can apply indicators and tools to each chart individually, just as you would in single-chart mode.Can I adjust the layout of the charts after I’ve set them up? Yes, you can change the layout at any time by selecting a new multi-chart configuration.Published on 9 Aug 2024Updated on 29 May 202633Guide to ID and selfie photos for identity verification
During a verification process, you can just upload the photo side or photo page if required. Here's an example:How to properly take a selfie while holding my ID?Published on 13 Oct 2023Updated on 28 Jan 202613,943OKX SG Trade Only Tokens FAQ
You can buy and sell trade-only tokens just like any other token - through Spot Trading, Convert, or our Simple Buy/Sell. Price discovery and order execution work the same way.Can I deposit or withdraw a Trade-only Token from my external wallet? No. Deposits and withdrawals of trade-only tokens aren't supported. Please do not attempt to deposit any trade-only tokens to your OKX account - such deposits will not be credited to your account.Can I transfer a Trade-only Token to another OKX user?Published on 22 Apr 2026Updated on 29 May 2026Why can’t I see or use my crypto balance?
Wait for enough confirmation before the funds appear.My crypto is unavailable due to token maintenance Why does this happen: Sometimes a token is under maintenance (due to network upgrades or wallet service updates). During this time, deposits or withdrawals may be temporarily suspended. What to do: Check the OKX Status page for any ongoing maintenance.Published on 14 Oct 2025Updated on 29 May 20267How do I manage my P2P settings?
To delete any payment method, just select it and select Delete. Note that you'll need at least 1 payment method to receive funds from other merchants.What should I do if my bank card is frozen? Usually, this issue is related to your bank's actions or regulations. To solve it, contact the bank that issues your card and provide any relevant info.How do I identify phishing during P2P trading? When you use P2P trading, you're always dealing with other OKX merchants.Published on 22 Aug 2023Updated on 29 May 20262,537