Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.

OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?

After claiming, rewards can be viewed in the Campaign Center > My Rewards page and in your Reward Center.8. What are the Important Notes for the New User Full Rebate Program? One Program at a Time: Each user may only participate in one New User Bonus activity at any given time, regardless of the entry point or acquisition channel.

If you have any further questions, please feel free to check out the Support Center or contact our customer support.FAQHow do I view my assets? On the app, tap Assets. Under Portfolio, you can view the asset status of your Funding account, Trading account, Earn, and Loan.Where can I find the Support Center? On the web: To access the Support Center, select the question mark (?) icon next to your profile.

Select Security on the user center page Select Passkeys Check if there are any Passkeys you didn’t create.

The campaigns displayed in your Campaign Center reflect what you're currently eligible to join. This may vary between users depending on their account status. To see other eligible campaigns, go to: App: Profile > Earn and Rewards > Campaign Center Check your app for available campaigns Web: Visit the Campaign Center via your browser Check Campaign center for available campaignsWhen will my eligibility be reviewed? The system automatically reviews accounts periodically.

Find out how to obtain it as below: On the app: select Homepage > Menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.

However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze account

I can log in to my account On the app Open your OKX app and go to User Center Open User Center page Select Profile and settings and go to Security and select Authenticator app / Phone / Email under the Authentication methods section Select preferred medium of two-factor authentication to proceed Select Change authenticator app / phone number / email address and select Reset authentication method Select either the Email, Phone, or Authenticator app that you want to reset and select Confirm Fill in

Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.

After registering with us through designated channels, you will be eligible to receive the New User Bonus available in the Reward Center. Upon verifying your Accredited Investor status and completing the required new user task displayed in the OKX SG Reward Center within 30 days from account registration, you will be eligible for a personalised New User Bonus. Please refer to the OKX SG app for the detailed requirement and reward amount.

You won't be able to reuse the same phone number, email, or identity information to create a new account during this time.Getting Started Open your OKX app and go to User Center Select '>' to view the User Center page Open user center page 3. Go to Settings, and select Close account Opening Close account page 4. Closing your account is permanent and irreversible.

Once in the User Center page, select Preferences and Language from the list on the page to change your app languages.On the web Head over to the User Center, select the Preferences section and choose Language from the options available. This will display all the languages that are currently supported, allowing you to select the one that best suits your needs.

Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences. In this section, you'll be able to view and update the settings of your app accordingly, from the language up till the market indicators style.

If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.