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How do I make a deposit? (app)
Only accounts that have completed identity verification can make deposits. If your account is frozen or restricted, your deposit function may be limited. You may refer to the message displayed on your page.How do I make a deposit?Published on 22 Aug 2023Updated on 29 May 2026153,600How do I make a withdrawal? (web)
You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.Published on 22 Aug 2023Updated on 29 May 20261,615How do I make a withdrawal? (app)
You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.Published on 22 Aug 2023Updated on 29 May 20266,021How do I make a deposit? (web)
You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks. Please deposit only cryptos supported by OKX.Published on 13 Aug 2023Updated on 29 May 20268,112How do I remove my debit or credit card?
OKX web deposit from panel with saved card and remove option Select Remove to confirm.On the app Open your OKX app and go to Deposit. Follow the instructions to select your cash or crypto currency. Select Visa/Mastercard. Select From to see all your available cards. OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm.Published on 21 Apr 2026Updated on 30 Apr 20261What's OKX Security Assistant?
Please complete handling as soon as possible afterward.What if handling fails? Common reasons for uninstall or delete failures include insufficient permissions, system protection or self-defense mechanisms, or files or processes being in use.Published on 15 Jan 2026Updated on 29 May 202668How do I use the chart trading layout?
The full view of the trading page It also allows users to toggle the visibility of the position and order panel, utilizing them as needed to maximize chart space for technical analysis. The position and order panel, where all the crucial trading details are displayedHow do I select the chart trading layout?Published on 29 Jan 2024Updated on 29 May 2026126How do I share order parameters?
With this feature, you can quickly generate a shareable link or capture a snapshot of your order details, making it easier to showcase your setups, provide trade insights, or analyze market movements with peers. Whether you’re a beginner learning from experienced traders or an expert guiding others, this tool helps streamline discussions and improve trading strategies.Why should I use the order sharing feature?Published on 7 May 2025Updated on 29 May 20264How do I set up indicators on the chart?
To save your settings across sessions, select Template > Save as at the bottom of the panel. To restore defaults, select Template > Reset to default.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on 30 Nov 2024Updated on 29 May 202615Affiliate FAQ
If you open the invitation link but directly download the app before completing registration, there is a possibility that the binding may not be established. Please make sure to complete registration before downloading the app to avoid this issue. You attempt to be recalled by an affiliate but don't meet the recall criteria, preventing the establishment of the invitation relationship.2. Is it possible for me (as an invitee) to find out if I meet the criteria for recall by an affiliate?Published on 4 Dec 2024Updated on 29 May 2026728How do I start onboarding as an institutional user?
When reaching out, please describe your question in detail so our specialist can provide an accurate response as quickly as possible.Published on 10 Oct 2024Updated on 29 May 202656How to transfer crypto from Coinbase to OKX?
Before initiating a transfer from Coinbase to OKX, make sure both your accounts have been verified and make sure the details you provide match your verified account information on OKX to avoid issues. If you want to transfer crypto from Coinbase to your OKX wallet read further. We will guide you through the process step by step, so we'll make the process as seamless as possible for you. Log in to your Coinbase account through the web or app.Published on 19 Jun 2025Updated on 29 May 20267How do I enable allowlist? (web)
If you see an “Invalid address” prompt when adding a withdrawal address, possible reasons and solutions include: Tag not provided: Some tokens (such as XRP) require a tag. Please make sure the tag is filled in correctly. Some tokens require internal transfers: If you’re withdrawing a token with tag to another OKX user, please select Withdraw to OKX Users. Address format mismatch: The address format does not match the selected withdrawal network. Please verify the network and address.Published on 14 Aug 2023Updated on 29 May 2026419Why hasn't my deposit been credited?
That said, if you've saved or whitelisted an OKX deposit address, please update it as soon as possible to avoid any issues later. Please also be aware that some tokens are no longer supported on certain networks. For example, certain token deposits via specific networks may not be supported on OKX.Published on 1 Sept 2023Updated on 5 Jun 202614,078How do I find my deposit address and tag/memo/comment?
To reduce operational risk, please consistently use the same address when possible.Published on 22 Aug 2023Updated on 29 May 202670,193