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How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
If you're unsure about it, please contact our verification team at verification@okx.com for clarification. What's the anti-money laundering (AML) program questionnaire? The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected?Published on 12 Dec 2024Updated on 29 May 202680A beginner's guide to identity verification
Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID? A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity.Published on 25 Sept 2023Updated on 29 May 20266,479What's a dusting attack?
Explore more about risk and fraud by visiting here.Published on 4 Oct 2024Updated on 29 May 202614How do I verify an individual account?
Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4. Why is my individual account frozen? Your account may be frozen if you don't complete your identity verification within the stated grace period. However, you can still access your funds and make withdrawals. Once you've passed verification, full access to your account will be restored.5.Published on 25 Sept 2023Updated on 29 May 202631,414What onboarding information is required for the non-profit organization (NPO)?
Sign, scan, and upload the account opening authorization form (a board resolution containing such authorization is also acceptable). Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 29 May 202671How do I register as a market maker?
To sign up as a Maker, please reach out to your Account Manager if you already have an account, or fill in the form here if you are a new user interested in making markets. If we think you're a viable candidate, our team will reach out to you to guide you through the process.Published on 23 Jun 2022Updated on 29 May 202675What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not registered, organized, incorporated, formed, or established in the United States; E. Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on 5 Feb 2024Updated on 29 May 2026132What should I do if I forget to fill in tag/memo?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on 15 Oct 2024Updated on 29 May 2026115What is the New User Full Rebate Program?
Fraud and Abuse: If OKX detects any fraudulent activity — including but not limited to fraudulent registration, wash trading, forged identity verification, or other forms of abuse — OKX reserves the right to immediately cancel the user's eligibility and revoke any rewards earned under this Program.Published on 16 Mar 2026Updated on 29 May 20264What's OKX Affiliate Program?
There's one method to become an affiliate: Review this document in its entirety, review the OKX Affiliate Program Agreement in its entirety, and complete the application form. An affiliate link will be shared with you if your application is approved. Click here to fill it out.How can I earn commission as an affiliate? Get your affiliate links - The links and codes are available at the More > Affiliates page.Published on 27 Sept 2023Updated on 29 May 20263,292Affiliate activity portal - join page enhancement
Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature. This means that the Join page can only display one activity at any given time. However, you're free to enroll in multiple activities. How do I select another activity to promote?Published on 8 Jun 2023Updated on 29 May 2026221How do I submit my proof of address (POA)?
For more details about restricted regions, please refer to the platform’s Terms of Service.Published on 5 Sept 2023Updated on 29 May 2026861What's Smart Arbitrage bot and how do I use it?
To learn more about other available Trading bots, visit here.Published on 22 Aug 2024Updated on 29 May 2026107OKX Learn to Earn: BTC halving 2024 event rules
During the campaign period, OKX will closely track the behaviour of traders to avoid any form of cheating or abnormal behaviour, including but not limited to: registering multiple accounts, using other people's accounts, using other people's information to register accounts, false KYC information, maliciously increasing trading data, engaging in laundering trades or wash trades, violating the terms and conditions of the campaign, violating local regulatory rules for transaction and any other campaignsPublished on 26 Mar 2024Updated on 29 May 20266,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
During the campaign period, OKX will closely track the behaviour of traders to avoid any form of cheating or abnormal behaviour, including but not limited to: registering multiple accounts, using other people's accounts, using other people's information to register accounts, false KYC information, maliciously increasing trading data, engaging in laundering trades or wash trades, violating the terms and conditions of the campaign, violating local regulatory rules for transaction and any other campaignsPublished on 26 Dec 2023Updated on 29 May 20264,136