Why did my identity verification fail?
Follow the face recognition instructions carefully: align your face with the camera, then slowly move your head around the circle displayed on the screen. Required Document–Related Issues ID Already Verified / Duplicate Identity Verification According to platform rules, one set of identity information can only be used to verify and register one account and cannot be used repeatedly. You may contact our customer support team and provide your ID number for further verification and handling.
Published on 5 Sept 2023Updated on 29 May 202611,578